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This special feature was made in partnership with IACC.

What is the future of small meetings and what does today's customer expect?

Find out in Episode 9, which was filmed live in London, England at IACC's Europe Knowledge Festival.

Have you registered yet?  Our super-packed agenda includes Liz Hall from PwC who will take us through the latest trends and spends data gathered by their hospitality research division, followed by a session on the impact of the general data protection regs (‘GDPR’) for our industry, led by Maurice Flynn. The topic of venue safety will be covered by Paul Bridle who will share his experience on this ever-present issue and provide some practical feedback.

Chief Executive Caroline Bull has been a leading light in the London training and event venues sector for over 25 years. Caroline set up CCT Venues to provide the capital with dedicated training, event and meeting venues, where customer service and strong business ethics are always at the forefront. In this blog, Caroline shares her views on some of the topical issues affecting the venues sector in London.

 

Why providing choice is an ever-increasing challenge for chefs

I read the recent study on Generation Z conducted by BBC Newsbeat.  Having kids myself of gen Z and thinking of the recruitment challenges within the hospitality sector I was interested.  I think this is a great generation, one of real promise, often misunderstood.  The report showed that this gen z wants to learn, to be educated but they also want to feel supported and recognised.  They want to feel satisfied in their work but they also want freedom to enjoy time off.  Well fill your boots because Hospitality can help.  It’s a flexible environment and can be as rewarding as any other profe

The Animal Hero Awards recognise and celebrate the most inspiring examples of bravery, dedication and resilience in the animal world.

The Daily Mirror joined forces with UK’s leading animal welfare charity, the RSPCA to pick the most inspiring animals along with the individuals and teams who have shown outstanding commitment to improving their lives.

Interview with Chris Elmitt, MD of Crystal Interactive Meetings

What is the future of event app technology?

Nick Brooks-Sykes, director of tourism for Marketing Manchester, shares what makes Manchester his UK number one choice for meetings and events outside London.

With an office just outside Manchester, I hear a lot from the teams about how ‘Great’ Manchester is and looking at some of our recent stats I can see that a lot of our customers travel in and out of the city on business. Manchester is a top-ten meetings destination for our customers and I met with Nick Brooks-Sykes to explore some of the reasons why. Here’s my guide: 

Training for the Wolf Run is well underway and our fearless pack of wolves are getting prepared!  We have raised £873 so far against our target of £1500.  Thank you to all of those who have donated, it is appreciated by both the charity and the competitors.

As we head towards the end of our membership year, HBAA members will soon start to receive renewal notices for your membership for 2017/2018.

It’s been such a fantastic year for us, with 13 new agency members and 30 new venue members, and it’s great to see that we’re continuing to get new enquiries on a weekly basis. We’d like to drop a little note to say ‘welcome and thank you’  to all of our new members and we hope you’ve enjoyed your first year with us.

The HBAA Wolf runners are ramping in the training….. Well… that’s the plan anyway.  In just under 3 weeks we will be embarking on the WOLF run. A unique combination of off road running, mud trails and obstacle runs.  This is no ordinary 10k run; this is across raw natural terrain with open ground, woodlands, thick mud and not forgetting an open lake swim!

The feeling of running in a pack whilst testing your mental and physical strength, skills and stamina…..  Who wouldn’t want to spend their Sunday like this?

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