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The Principal York Appoints New General Manager

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The Principal York has announced the new appointment of Tracy Harrison as its new General Manager.  She has joined the hotel – a Grade II listed, 155 bedroom and suite grande-dame set just outside York’s historic roman walls – from Macdonald Hotels and Resorts where she held the position of Regional Managing Director.

Tracy previously worked for five years at the Malmaison & Hotel du Vin Group where she held the positions of Housekeeping Manager and Deputy General Manager at Malmaison Birmingham and subsequently General Manager at Malmaison Reading, receiving the award of General Manager of the Year in 2010. Tracy has also held management roles at a number of hotel groups, including Village Urban Resorts and Marriott Hotels & Resorts.

Tracy’s appointment marks a return to her childhood home of York where she grew up and, at the age of 15, first cut her teeth in hospitality with a weekend job at Swallows Hotel. In a career-defining role, Tracy was made Housekeeping Deputy Manager at the age of 17, leading a team of 20 staff.  

Tracy said, ‘It’s an exciting time to join The Principal York – the team has just won a series of accolades, including Best Hotel Interiors in the UK for Laterooms.com, Hotel of the Year at the Visit York Tourism Awards 2017, and a TripAdvisor Certificate of Excellence.

“I am thrilled to be returning to the city where I grew up, and I am looking forward to working with the hotel team to build on all its amazing recent successes.

David Taylor, COO of Principal, commented, ‘I’m delighted that Tracy has joined our senior team and am sure that her strong work ethic and experience, combined with her passion and knowledge of the city of York, will be a huge asset to the business.’ 

Originally The Station Hotel, The Principal York opened on its current site in 1878 and features an impressive Italianate façade of Scarborough brick and Tadcaster stone. Situated adjacent to York station, The Principal York can be accessed straight from the platform as well as by a short driveway to the front of the building. The hotel, once a stopover for Queen Victoria en route to Balmoral Castle, can now be reached in less than two hours by train from London’s King’s Cross Station.

The Principal York is one of the original hotels for PRINCIPAL, a collection of ‘local at heart’ landmark hotels in UK city centres that launched in November 2016 with hotels in Manchester and Edinburgh in addition to York.  A second hotel opened in Edinburgh, on Charlotte Square, in September 2017, and The Principal London will open this winter.

The Principal York is also home to The Refectory Kitchen & Terrace, the hotel’s conservatory-style restaurant, adjacent to which is the lively Chapter House Bar serving local craft beers, spirits and cocktails. The hotel’s elegant Garden Room, next to the main lobby and its sweeping grand staircase, is where guests can enjoy traditional British afternoon tea whilst looking out across manicured lawns to York Minster in the distance.

With a purpose-built events centre, The Principal York offers eleven meeting and event spaces as well as a gym and indoor pool.