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Rockliffe Hall's Head Concierge shortlisted for top industry award

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Rockliffe Hall’s Head Concierge has been shortlisted for the Hotel Cateys 2016 Awards.

Anton Coburn is one of only three people, and the only one outside of London , to be named as a finalist in the Concierge category. Now in their tenth year, the Hotel Cateys Awards are the hotel industry’s only truly independent benchmark of operational excellence.

Anton, from Darlington, was a transport manager before being made redundant about eight years ago. When he saw the job for a concierge at the then, yet to open Rockliffe Hall, he jumped at the chance, and has never looked back.

Anton said: “I’m absolutely thrilled to have been shortlisted for this award. To be nominated by the team is so flattering and I look forward to flying the flag for the North at the awards ceremony in November.”

Anton is already in an elite group as a member of the Society of the Golden Keys of Great Britain and the Commonwealth, a worldwide network of professional concierges. To be accepted into the group a concierge has to have worked as one for five years, be nominated by two other members and attend a vigorous interview process in London.

Since their launch in 2007, the Hotel Cateys 2015 Awards have celebrated the most successful hotels, hoteliers and hotel employees across the UK. They were created to recognise and reward those individuals and teams that work tirelessly to make sure their business delivers an exceptional guest experience, day in, day out.

The winners will remain a closely guarded secret until they are announced at a glittering ceremony on 25th November at London’s Park Plaza Westminster Bridge hotel.

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