My user name/password no longer works what happening? Are you using your old user name/password? With the launch of the new site all user names and password were changed. I’ve always shared my login details with my colleagues, why can’t I do that now? To avoid any confusion when bookings are made, all individual users now have logins to allow us to contact them directly. This means that should you have any problems we can be sure that we are contacting the correct person within your organisation. If you need a login please contact the admin at you organisation who can create one for you.
Why is a login required? Agents and Venues of HBAA are granted various permissions on the HBAA web site once they have logged in. These permissions include:
Login details are provided, with the appropriate permissions, to a specified main contact at each Agent or Venue organisation. This admin user can then set up new users within their respective organisation and delegate authorities to these additional users as appropriate. If you feel you should be issued with a login for the HBAA web site please contact the main HBAA contact within your organisation. If you do not know which person in your organisation holds this responsibility please e-mail the Secretariat at the HBAA and they will provide the required contact details. Users can change their password by logging into the web site and going to the profile area listed in the blue menu bar near the top of the page.
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