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04/2016

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LEADING Thames river cruise company, Bateaux London, has strengthened its team with the appointment of one of the hospitality industry’s most experienced figures.

The company, which operates a range of lunch and dining cruises on its two vessels, Harmony and Symphony, has recruited former Blenheim Palace general manager Clinton Parker Brooks to the role of food and beverage manager.

Clinton, from Birmingham, brings more than 40 years’ experience to the role, having worked at a number of prestigious venues across the UK and abroad.

He studied at the École Lenôtre in Paris, before joining the city’s five star Hôtel Plaza Athénée and later the Paul Bocuse restaurant, Lyon, both as a graduate chef. 

From there he moved on to the Sandy Lane resort, Barbados, where he helped to train staff.

Since returning to the UK Clinton has held a variety of managerial positions at venues such as Royal Armouries, Leeds; Glasgow’s Celtic Park stadium; Sandown Park and Epsom racecourses and, latterly, Blenheim Palace, home of the Dukes and Duchesses of Marlborough.

In his new role he will be responsible for the day to day running of Bateaux London, which operates from Embankment Pier, at Victoria Embankment, working with the on-board team of chefs, the front of house staff and the captain and crew.

 “I am delighted to be joining the Bateaux London team,” said Clinton, “and look forward to meeting some of the many thousands of visitors who experience London’s most famous sights from the comfort of Harmony and Symphony.

“I am very much a people person and can’t wait to step aboard.”

Along with its scheduled daily cruises, Bateaux London offers private hire of Harmony and Symphony for events such as networking receptions, gala dinners and award ceremonies and each has a private dining room for smaller scale events and business lunches.

“We pride ourselves in offering a sophisticated level of river cruising which combines excellent dining with on-board entertainment, all set against the backdrop of some of the city’s best known landmarks,” said marketing manager Gareth Brown.

“And Clinton’s vast experience, which incorporates just about every area of the hospitality industry, will be a considerable asset, not just to Bateaux London, but to our customers.”

Further information is available by calling 020 7695 1809, emailing sales@bateauxlondon.com or visiting www.bateauxlondon.com

EVENT organisers can let their imagination take flight, with a venue that enables them and their guests to reach for the skies.      

Leading UK conference and events company, Sodexo Prestige Venues & Events, has teamed up with the Emirates Aviation Experience, at North Greenwich, to offer event organisers a truly unique experience.

The venue, the first of its kind in the world, gives visitors an insight into the operations and modern achievements of commercial air travel, using state-of-the-art technology, interactive displays and life-size aircraft models.

Now, the Emirates Aviation Experience is inviting event organisers to check-in - and host everything from social events to team-building days, for parties of between four and 100 people, at the venue.

Guests or delegates can enjoy an interactive exhibition taking them on a journey behind the scenes of modern aviation, learn all about the life of a cabin crew member and the science of flight with a real Rolls-Royce Trent 900 engine and even follow the journey of their luggage from check in to collection.

They can then head upstairs to try out four, state-of-the-art flight simulators, where they can take off, land and explore a range of 10 destinations before testing out their new skills in a landing competition.

Organisers can also choose from a range of catering options, such as bar snacks, canapés and a buffet with drinks for an evening event, or, for smaller groups during the day, take advantage of the venue’s on-site artisan café.

“We are delighted to be partnering with the Emirates Aviation Experience,” said Natasha Carr, UK Venue & Events Marketing Manager, at Sodexo Prestige Venues & Events.

“What it offers is truly unique; an exciting opportunity to discover more about how air travel works, while enjoying first class hospitality from the on-site team, who offer a full event planning service, so the organiser can just sit back and enjoy the occasion just as much as their guests.”

At the North Greenwich Peninsula, a short walk from both North Greenwich tube/bus station and the North Greenwich River Pier, the Emirates Aviation Experience is ideally located for businesses based at Canary Wharf and is just a 10-minute journey over the Thames from the ExCeL on the Emirates Air Line.

Guests wishing to combine a drinks reception at The Emirates Aviation Experience with a dinner at The Crystal can fly their guests across the water on-board the Emirates Air Line cable car for a truly unique experience.

For further information about holding an event at the Emirates Aviation Experience, call the central enquiry hub on 0845 6055 699, email Venues&Events.Prestige.UK@Sodexo.com or visit www.prestigevenuesandevents.sodexo.com.

Southampton Solent University’s Conference and Events team are delighted to have received not one, but two nominations for the international Conference Awards this summer.

They have been recognised in two categories; Best Conference Venue Customer Service and the Innovation Award for the team’s work on launching inventive catering outlet The Artisan, located in the city’s Cultural Quarter.

The award categories see the team pitted against recognised competitors including Emirates Stadium, Pullman at St Pancras, Marriott Hotels and London Evening Standard.

The judging process features a rigorous panel comprised of respected professionals from across the conference and events sector. As such the Conference Awards have gained the respect and backing of the industry to become a benchmark for achievement and acknowledgment.

Deputy Director of Estates & Services at Southampton Solent University, Bryan Carroll said:

“This is excellent news for the team, and the nominations are richly deserved. It comes at an exciting time as the team prepares a launch campaign ahead of moving into state of the art conference centre facilities within the University’s new Spark Building. The new facilities will enable the team to host larger and more dynamic events for both internal and external clients.”

The results of the awards will be released on 01 July 2016. 

 

The Meetings Show’s diary system is live, allowing buyers to create personalised itineraries that include exhibitor appointments, education sessions and attendance at the Destination Showcases.

Following a trial in 2015, hosted buyers will also be able to attend Destination Showcase sessions, where destinations including London & Partners, Moroccan Tourist Board and Korea MICE Bureau will be highlighting their key offering in bite sized chunks taking place on each day of the show.  Each session provides a balanced mix of non-competing, well-known industry leaders juxtaposed with the truly unusual hidden gems that buyers are either unlikely to have heard of or haven’t had time to learn more about. 

The hosted buyer programme, which is the cornerstone of the event, allows buyers to choose appointments with exhibitors that are of genuine interest to their business as well as education sessions that will allow them to feed their mind and develop knowledge of relevance to their work.

"Last year’s event saw more than 12,000 face to face meetings,” comments The Meetings Show’s Event Director, Steve Knight.  “This year, based on feedback we received, I am particularly pleased that hosted buyers benefit from being able to pick their own optional Destinations Showcase sessions relevant to their needs in advance of the show and add them to their diaries to help with itinerary planning.  As with 2015, Destination Showcases are open to all attendees, including visitors and exhibitors.”

Knight continues, “The hosted buyer diary opening is a really exciting moment in the life-cycle of our event, and we are already seeing significant activity particularly amongst UK buyers.  It provides buyers and exhibitors with their initial means of contact allowing them to start building relationships in the run up to the show.”

Qualified hosted buyers are in charge of their itineraries and make their own appointments, giving them the freedom to choose meetings with the exhibitors who are right for their business; they receive complimentary travel and accommodation as well as transportation to Olympia from host hotels and networking venues; a choice of hosted buyer lounges; and a range of high quality networking events and education sessions.  A specially created, flexible option also exists for individuals who live or work within commuting distance of The Meetings Show but wish to receive the on-site benefits

Organised by Centaur Live (a division of Centaur Media Plc), The Meetings Show is the premier event for the UK inbound and outbound meetings industry, taking place 14-16 June 2016 at Olympia, London. Organised by meeting professionals for meeting professionals it is focused around a large exhibition, networking opportunities and professional education.

 

 

 

 

 

Aberdeen Exhibition and Conference Centre has been announced as a finalist at this year’s Conference Awards in the category for Best Conference Venue Customer Service – up to 600 delegates.  

The awards which is now in its 6th year is the flagship event for organisers, The Global Conference Network (GCN) and attracts more than 600 conference professionals recognising and rewarding excellence for events and teams from across the globe.

The Conference Awards state, that winning one of the 20 award categories has become a benchmark achievement, bringing pride, peer acknowledgement and marketing advantage to the deserving recipient and that every year sees the competition grow more fierce, as businesses, teams and venues pitch their successes against each other, in the endeavour of winning one of the increasingly coveted awards.

AECC Interim Managing Director, Graeme Cumming, said: “Being named a finalist at this years event is a great achievement in itself for the venue. The team works hard at maintaining and building client relationships and offering customers and clients the best possible experience at the venue. Our in-house capabilities within the team are testament to this with the strong catalogue of repeat business that the venue secure each year.”

The successful finalists will be announced at an awards ceremony at the iconic conference & event venue, Tobacco Dock, London, on the 1st July. 

The Barbican is heading to the 2016 CIPD Learning and Development Show next month alongside the Guildhall School of Music and Drama.

The show, which runs between 11-12th of May at Olympia, London, will see the Business Events team join the Guildhall School of Music and Drama’s stand to showcase the Barbican’s offering including ‘The Art of Development’ – a selection of training, team building and development packages alongside venue hire opportunities at the centre.

“The Barbican is a magical place whether you’re attending a business event or whether it’s part of the world famous arts and culture offering we have here,” comments Oliver Hargreaves, Deputy Head of Sales at the Barbican. “The CIPD Learning and Development show gives us the opportunity to showcase the Barbican as a whole and the amazing impact when both the business events team works so closely with the cultural side of the venue. This is something that we are constantly looking to achieve because we understand the level of excellence we can achieve when we work together. The Barbican is an outstanding place for learning and education events and I cannot think of a better event to reach that market. If you’re attending the show and would like to learn more about utilising the Barbican then please do get in touch or pop by our stand.”

The CIPD Learning and Development Show brings together thousands of HR and L&D professionals under one roof whilst providing free to attend workshops, networking and educations sessions. More than 150 exhibitors, including the Barbican, will attend the event that promises to be a unique platform in which to launch products and services.

Those attending the show who would like to book an appointment with the Barbican Business Events team can call (0)20 7382 7043 or alternatively email businessevents@barbican.org.uk.

The Barbican is also exhibiting at The Meetings Show (14-16 June).

Further information about utilising event space at the Barbican can be acquired by contacting the Business Events Team: +44 (0)20 7382 7043 | businessevents@barbican.org.uk.

One of imago’s flagship venues has been recognised in the latest BDRC Continental VenueVerdict results.

Holywell Park has achieved BDRC Continental VenueVerdict Gold Standard Accreditation for Q1 2016. The standard is given to properties recording a twelve-month Net Promoter Score of +70 or higher from 40 or more Business Event Host responses in the twelve month period April 2015 to March 2016. Furthermore, each of the four calendar quarters is required to contain at least ten responses.

It is the ninth time in total that the Loughborough venue has achieved the BDRC Continental VenueVerdict Gold Standard Accreditation and demonstrates its commitment to maintaining high standards.

Emma Boynton, head of Sales and Marketing at imago, comments: “Feedback from clients is extremely important to imago. It helps us to build a strategy which allows us to continually improve our customer service. BDRC Continental’s VenueVerdict is based on responses from people who have experienced everything Holywell Park has to offer which makes this type of accreditation even more valuable and we are delighted that it has once again achieved the highest standard.”

imago unifies Loughborough University’s conference and events venues under one brand, providing high quality meeting spaces, venues and accommodation along with excellent sports and leisure facilities. Imago, which is celebrating its 25th anniversary in 2016, manages Burleigh Court, Holywell Park, Loughborough University’s conference and events facilities and The Link Hotel.

For more information visit www.welcometoimago.com or call 01509 633030.

Less than three years since creating the very first venue finding App, Infotel Solutions, the company behind one the country's leading conference, meeting and event finding services, Findmeaconference.com, has released a second edition application which is set to make sourcing and securing venues a more streamlined, simple and speedy process.

Available for both iOS and Android users, the FMAC Venue Finder App has been created with event organisers requirements at the forefront of functionality and the features available.

Operations Director at Infotel Solutions, Kimberley Graham explains:

"Our IT development team wanted to design an App which would really make a difference to the way organisers search and secure venues. The App needed to showcase a venue's facilities with an instantly loading image gallery, room layouts and rates plus all the additional information an organiser would need, such as catering, parking, transport links and viewing a venue on a map."

"We then wanted to take the app a stage further. We knew from our own team of conference bookers at Findmeaconference that the function to 'favourite' venues and create a shortlist was a must so building in the ability to revisit and review these selections, whether on or offline, was top of the team's list. Being able to see a venue's facilities, room layouts, rates and contact information without relying on an internet connection means organisers can make informed decisions at a time convenient to them."

Web Programmer for Infotel Solutions, Ashley Burgess, talks about some of the creative challenges:

"The FMAC Venue Finder App lets organisers access over 10,000 UK venues so providing a comprehensive image gallery for each venue created its own challenges, the biggest was finding a cross platform method to reliably cache and store the images. Plus to support the widest number of devices, we had to dynamically size images before storing them to achieve the best performance. It was important that both the Android and iOS versions provided a seamless, intuitive and identical process for users on any device. We leveraged the power of Apache Cordova and Drifty Co's Ionic to guarantee these goals were achieved."

Kimberley concluded: 

"The FMAC Venue Finder App is already receiving great reviews and positive feedback in the iTunes Apple Store. We're confident it's on course to become the must-have App for event organisers and party planners everywhere." 

A team at one of the UK’s top sporting venues are celebrating an unprecedented number of nominations for the hospitality industry’s biggest awards.

Sodexo Prestige Venues & Events, which manages the entire catering contract at the Amex Stadium for Brighton & Hove Albion FC, have been shortlisted in a record eight categories at The Stadium Events and Hospitality Awards 2016.

The prestigious ceremony, being held at the Ricoh Arena on June 2, is designed to recognise the efforts and dedication of those working in matchday, catering and hospitality, as well as conference and events at every football and rugby stadium across the UK.

The Amex Stadium team have been shortlisted for more than half of the 11 awards being given out on the night, including Best Sales or Marketing Initiative, Chef Team of the Year, Operations Team of the Year, Matchday Hospitality for a Large Stadium and Overall Matchday Hospitality.

Other nominations include the Media Choice Award, which the team won at the same event in 2015, as well as the Directors Choice and Non-Matchday Mystery Shopper awards, which earned them bronze and silver respectively at last year’s ceremony.

“To be nominated for eight categories at this year’s awards is an amazing achievement and is testament to how dedicated the team are to deliver excellent service across the board,’” said Tony Crosbie, General Manager for Sodexo at the Amex Stadium Brighton.

For further information contact the Conference and Events team at the Amex Stadium on 01273 878272 or at events@bhafc.co.uk. More details about The Stadium Events and Hospitality Awards 2016, sponsored by Heineken can be found at - www.stadiumexperience.com/awards/2016 .   

CCT Venues have just opened a fifth venue, CCT Venues-Farringdon

This modern suite of rooms is located in fashionable St John Street, minutes from Farringdon station and Smithfield market. The space has been designed as a suite of seven rooms, perfect for meetings and training events for groups of 4 to 30 delegates.  The venue is attractive and bright with features including glass partitions and modern stylish furniture.

The venue welcomed it’s first clients on Wednesday 13th April and the team were delighted by the positive feedback received.

The venue offers excellent value for money and a cost effective option, perfect for those wanting room hire only or rooms with tea and coffee and/or a working lunch. If clients decide to take lunch they will be offered a range of tasty food including new ‘Pronto Boxes’ with healthy nutritious food, designed to sustain and invigour.

This is CCT Venues first venue to offer room hire by the hour – ideal for local businesses requiring space for ad hoc meetings.

 

An Open Day is being held on Friday 20th May from 9am to 6pm. For further information contact:-

Mabel Chung

Head of Marketing

CCT Venues

Thames Quay, 193 Marsh wall

London

E14 9SG

 

Tel:    020 7536 8192                           

Email: mabel@cctvenues.co.uk

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