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Training

Training is at the very forefront of the HBAA and underlines the key objective to provide personal professional development. The association trains approximately 200 delegates each year driving the development of individuals in member agencies and partner hotels, dedicated conference & training centres and venues.     

Training courses are reviewed each year to ensure delegates benefit from the most up to date information and industry knowledge. 

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All courses begin with registration at 9:00

Course begins 9:30 and ends approx 17:30

 Lunch and refreshments are included in course price

 



September
TitleDateLocationTrainer
Face To Face Selling Skills - Level 1 **New Date**14/09/10Milton KeynesRosemary Bannister
Negotiating to Win - Stage 1 **New Date**15/09/10Milton KeynesRosemary Bannister
Project Management - an introduction ** NEW DATE **23/09/10LondonLee Price
E-Marketing - an essential marketing tool29/09/10LondonGraeme Boyd




October
TitleDateLocationTrainer
Be A Better Manager05/10/10LondonMichael Heath
Managing the Sales Effort07/10/10LondonHelen Sandman
Cold Calling on the Telephone14/10/10Milton KeynesNina Lovatt
Negotiating To Win - Stage 226/10/10LondonRosemary Bannister
Selling Skills - Level 227/10/10LondonRosemary Bannister




November
TitleDateLocationTrainer
Account Management02/11/10OxfordRosemary Bannister
How to Take Better Conference Enquiries03/11/10CoventryNina Lovatt
Pro-active Sales for Reservations and Conference Co-ordinators *NEW DATE*16/11/10CoventryNina Lovatt
Improving Personal Effectiveness23/11/10LondonMichael Heath




December
TitleDateLocationTrainer
Presentation Skills06/12/10CoventryRosemary Bannister


 

* JUNE/JULY SPECIAL *

Click here for more details


Downloadable 2010 Training Prospectus

Click Here


The HBAA Academy –

your training route to success
 
 
The HBAA Academy offers a structured ‘route to success’ which recognises achievement for the individual, their employer and the industry. The Awards support the personal development and commitment of an individual to deliver best practice within the industry.
 
Academy awards – recognising commitment
 
From the first course you attend you are welcomed as a member of the HBAA Academy and following your attendance, you will receive a certificate that confirms you have enrolled.
 
The Award Levels are achieved through attending a number of HBAA Academy Courses
 
 
Bronze
After attending just 2 courses you gain a bronze certificate and are recognised in the roll of honour
 
 
Silver
After 4 courses you are invited to the Annual forum to receive your silver certificate
 
 
Gold
After 6 courses you are invited to attend the Annual Forum with Dinner
 
 
Platinum
After 9 courses you will receive a special award at the Annual forum and will be invited to join the HBAA Training Committee
 
 
 
Academy rules – opportunities without barriers
 
The HBAA Training Academy is open to everyone – neither you nor your employer needs to be a member of the Association. There is no time limit on how long it takes you to reach the next level so you can continue to work your way up for as long as you are in the industry. A change of employer does not affect your route to success so your Awards become transferable as you progress in your career.
 
 
 
 

 






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