HBAA

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Training

Training is at the very forefront of the HBAA and underlines the key objective to provide personal professional development. The association trains approximately 200 delegates each year driving the development of individuals in agencies and hotels, dedicated conference & training centres and venues.

Training courses are reviewed each year to ensure delegates benefit from the most up to date information and industry knowledge.

2011 Courses cost £155 + vat for HBAA members and £195 + vat for non-HBAA members.

2012 Courses cost £165 + vat for HBAA members and £205 + vat for non-HBAA members

There are a few exceptions so please check the details on the individual course site.

All courses begin with registration at 9:00

Course begins 9:30 and ends approx 17:30

Lunch and refreshments are included in course price

2012

February
Title	Date	Location	Trainer

Selling Skills - Level 1	15/02/12	London	Rosemary Bannister
Negotiating to Win - Stage 1	16/02/12	London	Rosemary Bannister
How to turn Managers into Leaders NEW COURSE	21/02/12	London	Juliette Alban-Metcalf, MSc, MSc
How To Take Better Conference Enquiries	22/02/12	London	Nina Lovatt

March
Title	Date	Location	Trainer

Skills for New Managers	13/03/12	London	Michael Heath
Complaint Handling & Good Customer Service	14/03/12	London	Nina Lovatt
The Brand Called You	22/03/12	London	Nina Lovatt
Successful Business with Social Media Part 1	29/03/12	Birmingham	tba

April
Title	Date	Location	Trainer

Presentation Skills Level 1	12/04/12	Birmingham	Rosemary Bannister
Major Account Sales * 2 day course *	17/04/12	Northampton	Rene Lemarque
Winning Competitive Tenders	24/04/12	Birmingham	Helen Sandman
Pro-active Sales	26/04/12	London	Nina Lovatt

May
Title	Date	Location	Trainer

Cold Calling on the Telephone	10/05/12	London	Nina Lovatt
Improving Personal Effectiveness	15/05/12	London	Michael Heath
Account Management	17/05/12	Birmingham	Rosemary Bannister
Managing the Sales Effort	22/05/12	London	Helen Sandman
Major Account Management	23/05/12	London/Heathrow	Rene Lemarque

June
Title	Date	Location	Trainer

Close More Business During the Showround	21/06/12	London	Nina Lovatt

Downloadable 2011/12 Prospectus

CLICK HERE

The HBAA Academy –

your training route to success

The HBAA Academy offers a structured ‘route to success’ which recognises achievement for the individual, their employer and the industry. The Awards support the personal development and commitment of an individual to deliver best practice within the industry.

Academy awards – recognising commitment

From the first course you attend you are welcomed as a member of the HBAA Academy and following your attendance, you will receive a certificate that confirms you have enrolled.

The Award Levels are achieved through attending a number of HBAA Academy Courses

Bronze

After attending just 2 courses you gain a bronze certificate and are recognised in the roll of honour

Silver

After 4 courses you are invited to the Annual forum to receive your silver certificate

Gold

After 6 courses you are invited to attend the Annual Forum with Dinner

Platinum

After 9 courses you will receive a special award at the Annual forum and will be invited to join the HBAA Training Committee

Academy rules – opportunities without barriers

The HBAA Training Academy is open to everyone – neither you nor your employer needs to be a member of the Association. There is no time limit on how long it takes you to reach the next level so you can continue to work your way up for as long as you are in the industry. A change of employer does not affect your route to success so your Awards become transferable as you progress in your career.

Tel: 0845 603 3349 | Email: executiveoffice@hbaa.org.uk | Privacy Statement