Training
Selling Skills - Level 2
This course is great when combined with "Negotiating to Win" course
You already know the basics such as questioning techniques, how to present benefits and how to close the sale and have been practicing these skills for while. Now you are ready to hone those skills by better understanding the customer’s buying process, what motivates them to buy and how to deal with all the different personality types you come across.
Course Objectives
- To help you become more sophisticated in your sales approach
- To adapt your sales approach to suite buyer behaviour and the different personality types.
- Used advanced communication skills to positively impact the sale
- Improve sales skills through exercises and role-plays.
Areas Covered
- Relationship selling
- Need Creation
- Solving your customers problems
- Selling for the future
- Overcoming objections
- Effective follow-ups
- Understanding buyer behaviours
- Communication styles
Pre-Course Work
Think about your key contact in your top 5 customers and make a note about their personality, how they buy, their foibles etc. Bring this with you to the course. You will not be asked to reveal the name or company name of your customers.
Target Audience
Sales executives ready for promotion, sales managers, account managers, business development and those who have attended Selling Skills Level 1 at least 6 months ago.
Course Feedback
"The role-play exercises were very useful and make you think and use what you had learnt"
"Very informative and useful course. Gained a lot of knowledge in a short space of time."
"This course was very helpful and gave me a more in depth knowledge. The tutor was great as well - full of knowledge."
