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HBAA Learning and Professional Development Courses

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To view our current programme, please click here


HBAA Learning and Professional Development Courses


The HBAA’s courses provide a unique environment where you can share your experience with, and learn from your industry colleagues.

Opportunities to learn from leading industry experts with knowledge and experience of our industry.

Peer to peer networking, our courses provide the opportunity to meet and network with both venue and agent members of the Association.

What to expect

Our one day courses run from 9:00am until 5:30pm and will be hosted by a venue member which has been carefully selected.

The training room will have natural daylight and will take up to 16 delegates. We allow for large groups where delegates have the freedom to move and engage in role-plays and exercises.

We offer refreshments on arrival followed by two refreshment breaks during the course, plus a free lunch outside of the training room with an opportunity to show delegates around the venue after lunch.

Please let us know of any dietary requirements at the time of booking. 

Upon completing the course and our feedback survey you will receive a personalised certificate of achievement.

Course fees

  • £215 plus VAT for all HBAA Members
  • £270 plus VAT for Non-Members


On some occasions we may require the delegate to complete pre-course work.

Please check the course detail for more information on what to bring.

Dress Code

Comfortable business attire.  

Small Print

Delegates will be contacted by the HBAA Learning and Professional Development team 7 days prior to the course date to confirm.

Payment is by credit/debit card, a receipt can be printed at the time of your booking.

Agent rates for overnight accommodation for delegates attending one of our courses will be provided by the venue host where applicable, these prices will be limited and promoted on the course overview.

Payment is due before course date. Amendments or substitutions will be allowed without penalty up to 7 days prior to the course. Any changes or amendments less than 7 days prior will incur an administration charge of £30 + VAT.

Cancellations prior to 28 days before the course will incur no penalty. Notification of cancellation must be received in writing. Cancellations within 28 days will be charged in full.

Please contact the Executive Office if you cannot make it on the day or are running behind schedule so we can inform the Trainer and Venue. 

Talk to us

HBAA Learning and Professional Development

Please contact the Executive Office should you have any questions about our training courses. 

Call 0845 5050150