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White papers
Inside the Mind Corporate HBAA white paper.pdf Inside the mind of a corporate - HBAA white paper Key industry issues from the buyers' perspective.
Meetings Plastic Drastic or Fantastic.pdf Meetings plastic, drastic or fantastic? - HBAA white paper By Mark Frary & Betty Lowe published November 2011
Payment models in the meetings market white paper.pdf Money for nothing - HBAA white paper Get your cheques for free? Payments models i the meetings market. By Mark Harris
The future of booking venues HBAA white paper.pdf The future of booking venues - HBAA white paper By Richard Eades September 2008
TOMS White Paper April 2010 V3.pdf The Tour Operators Margin Scheme - HBAA white paper By David Bennett Travel VAT Partner Saffery Champress April 2010
ProcuringMeetingsEvents.pdf Procuring meetings and events - ITM white paper Feb 2011
Strategic Strategic Meetings Management White Paper.pdf Strategic Meetings Management White Paper Strategic Meetings Management White Paper by Gill Upton September 2012
HRS-Content-is-King (1).pdf HRS Report Content is King HRS commissioned paper on the role of hotel technology in the supply chain. The digital revolution has radically changed how business and leisure hotel bookings are made; mobile and social media are the next phases of that revolution. This report (first of three) is intended to explore and explain the impact of this changing landscape on the business travel sector and how best to exploit it.
green-hotel-whitepaper.pdf Green Hotels and Responsible Tourism White Paper How to increase your bottom line by going green. White paper produced by Green Hotels and Responsible Tourisum Iniative.

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