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Apprentices eager to make their mark in the hospitality industry

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Two young apprentices are following their dreams of working in the hospitality sector – thanks to a North East-based accommodation, conference and event management specialist.

Hospitality Guaranteed, which offers a range of online solutions for corporate event, conference and accommodation management, has taken on two new apprentices – Renata Stiklinskaite and James Daley – in a move which further boosts its growing workforce.

Based at Wynyard Park, Hospitality Guaranteed offers a ‘one stop shop’ system for bookings, plus a venue finding service and support from a dedicated team of hospitality specialists. Launched in 2006, it developed a unique bookings and management system, HG One Stop - this provides the foundation for its online systems which include Apprentice Stop, used by businesses running apprentice or staff residential programmes, and Conference Stop, an online venue finding and conference management tool.

Renata, who moved to the North East from Latvia four years ago, has joined the company’s specialist Apprentice team, which works in conjunction with Apprentice Stop.  Her role includes assisting the team in sourcing accommodation and training facilities for companies throughout the UK, and managing hotel bookings for residential training courses.

James, from Hartlepool, originally trained as a plumber, but wanted to make the switch to a more customer-driven environment and decided to go into the hospitality industry.  His new role includes working on Hospitality Guaranteed’s reception, supporting the administration department and liaising with clients and venues.

Both James and Renata are undertaking Business Administration apprenticeships through Hartlepool College of Further Education, and they join a company which has seen staff levels increase from 12 to 18 since summer 2015.

Launched by Amanda Jackson and Victoria Brunton, Hospitality Guaranteed celebrated its tenth anniversary in June, when it announced a 33 per cent rise in sales over the last year. The company now works with more than 2000 conference and meeting venue suppliers in the UK.

Commenting on her new role, Renata Stiklinskaite said: “My mum works in a hotel and I guess that’s where my passion for hospitality comes from! I’ve had experience of the restaurant business but wanted to follow a different route – and Hospitality Guaranteed has given me the chance to learn about the corporate hospitality from a brand new perspective.

“Working with hotels across the country has been really exciting so far and I’m looking forward to developing new skills here and building my career.”

James Daley added: “It’s exciting to be part of the Hospitality Guaranteed team – I was looking for an apprenticeship where I could work with customers day in, day out so this role was perfect for me.

“There is an excellent learning environment here and I jumped at the chance to take up the role when I heard about it.”

Victoria Brunton, director and co-founder of Hospitality Guaranteed said: “We are firmly committed to developing the next generation of corporate hospitality specialists and are delighted to have Renata and James on board, in what is shaping up to be a landmark year for Hospitality Guaranteed.

“They have brought a real passion and dedication to their respective roles and have an important role to play as we drive the company forward into our next decade in business.”

For more information on Hospitality Guaranteed, visit

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