The Doubletree by Hilton Bristol City Centre – which is part of the leading hospitality management company, Focus Hotels Management – is celebrating after winning a prestigious Sales Team of the Year Award.
The four-star hotel beat off competition from almost 140 other hotels within the Hilton EMEA (Europe, Middle East and Africa) Group to win the award.
John Dowling, General Manager at Doubletree by Hilton Bristol City Centre, says: “We are thrilled to have won this award – especially as we were up against so many other quality hotels.
“We have a great team here who all work really well together. Our two sales offices complement one another very well – the conference and events team are responsible for selling our meeting spaces and event facilities, while our bedroom sales team will look at what events we have coming up and up-sell rooms to accommodate attendees.
“On top of this, our sales teams also work closely with our conference operations team to make sure the events we hold run smoothly and that our guests are well looked after.”
The hotel received the award thanks to a combination of an increase in RevPar (year-on-year bedroom sales) and its Global Week of Sales results (the group’s annual sales activity).
John continues: “Last year we invested £650,000 in our new conference and meeting centre which has made a big difference to the facilities we offer, making this a superb destination for local and national businesses to hold their events.”
The hotel has the highest four-star hotel AA score in Bristol and also contributes to its local community. Last year the staff raised almost £4,500 for worthy local causes.
“It’s great to win,” John adds. “We will be celebrating with a very nice meal in Bristol.”
Peter Cashman, Chief Executive for Focus Hotels Management, says: “It goes without saying that we are delighted to have this accolade within our group.
“This is a prime example of the sales and customer service that all of our hotels aspire to provide, and what our guests and visitors can expect to find when they stay at one of our facilities.”
Located on Redcliffe Way, the Doubletree by Hilton Bristol City Centre hotel is ideally placed: it’s just a five-minute walk from Temple Meads Railway Station, there’s easy access to the M32, M4 and M5 and it’s close to Bristol’s thriving nightlife attractions, while Bristol International Airport is within a half-hour drive or train journey – making it an ideal spot for corporate events and family gatherings.
The hotel offers on-site parking and modern sound-proofed rooms complete with complimentary WiFi access, 42-inch flat-screen TVs with over 100 Freeview channels and 24-hour room service, while a fitness suite makes the hotel the ideal choice for those looking for extra comfort from their stay.
Focus Hotels Management is a leading independent hospitality management company with a UK portfolio of 16 hotels, with more than 1,500 bedrooms.
As well as operating independent hotels including Sketchley Grange Hotel and Spa and Oxford Witney Hotel, the company also operates hotels under franchise agreements with Hilton, Accor and IHG.
For more information about the DoubleTree by Hilton Bristol City Centre, call 0117 926 0041 or visit: http://doubletree3.hilton.com/en/hotels/united-kingdom/doubletree-by-hilton-hotel-bristol-city-centre-BRSRWDI/index.html.