Victoria Rickett, Spa Manager at Rockliffe Hall, last night won the title of Spa Manager of the Year at the Boutique Hotelier Personal Service Star Awards.
Victoria, who joined Rockliffe Hall as a therapist almost 6 years ago and has worked her way up to Spa Manager, was picked from the top Spa Managers in the UK to win the accolade.
The judges say they chose Victoria because “she has been instrumental in growing spa revenue at Rockliffe Hall year-on-year, and continuously comes up with new ideas for events not only with the spa, but across the resort.”
Victoria says: “I am absolutely thrilled to have won this award. When my name was called out I couldn’t believe it! I have a fantastic team at Rockliffe Hall Spa and this award is a credit to everyone who works tirelessly to make it the exceptional spa that it is.”
The awards celebrate the crème de la crème of the hospitality industry, showering praise and recognition on hard-working staff members. Victoria and the other winners were announced at a ceremony at the Hilton Olympia in London on October 18th.
Now in its third year, these are awards with a key difference because rather than handing out accolades to business owners, they search for individuals and teams who work tirelessly every day to give their guests the best possible experience.