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The Best Western Plus Swan Hotel, based in Wells, has been awarded the International Quality Assurance Award for the second year in a row, placing it in the top 20% of all Best Western hotels outside of North America. The award is given by Best Western International to hotels that meet consistently high quality standards.

The Best Western International team evaluates all member hotels to ensure they meet the standards required to be part of the Best Western brand. Only those hotels that achieve the highest scores are given the award, showcasing the properties on a global scale. The award comes in what is The Best Western Plus Swan Hotels’ 45th year of membership with Best Western Great Britain, making it the longest standing member of the brand’s 260+ strong portfolio across the country.

Speaking of the win, Mark Tobin, General Manager at The Best Western Plus Swan Hotel, said: “We’ve been proudly championing the Best Western brand for 45 years now, so we’re really pleased to be recognised with this award once again. The accolade is a testament to the entire team here and the outstanding service they provide to ensure each and every stay leaves a lasting impression on guests.”

Andrew Denton, Head of Member Services at Best Western Great Britain, added: “Having visited the team at The Best Western Plus Swan Hotel I’m not surprised that they are once again celebrating this achievement. The hotel and the entire team working there encompasses everything that the Best Western brand stands for, as they work tirelessly to provide not just high quality service, but a brilliantly different stay for all guests. We’re proud to celebrate the hotel as our longest standing member hotel and long may their success continue.”

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