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Agenda

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Day 1

Thursday 11 July - Full Forum programme
Time  
09:30

Arrivals & Registration - Park Suite Entrance

Arrival Coffee - Park Suite Foyer      

10:30 Forum Opening & Welcome – Park Suite

Angie Mason, HBAA Chair & Rachael Naylor, HBAA Venue Chair

Hear from our association leaders on the status of the HBAA strategy year to date and what's to come in the second half of the year.

10:45 Forum Facilitator - Calum Di Lieto, Editor, C&IT               

An overview of the days ahead and personal insights.

10:55 Ice Breaker                 
11:15

‘NextGen’s Future Focus’    

Facilitator: Calum Di Lieto, Editor C&IT

Topic:

Our NextGen Board present the HBAA strategy, followed by a panel discussion on the future of the industry.

 NextGen Board:

Olivia Woolley, National Account Manager, Hotel & Travel Solutions

Ryan Doyle, Sales Manager, Park Regis Birmingham

Anthony Kwokori, Business Events Account Executive, The Barbican

NextGen Guests:

Max Simpkins, MICE Sales Manager, Shangri-La London & SITE Young Leader

12:00

AI Here & Now 

Presenter TBA                  

Quick fire insight into hotels and venues that have launched AI in their properties & what is coming in the future?!

12:10 Coffee Break - Park Suite Foyer       
12:30

Breaking Brexit 

Keynote Speaker TBA    

Our Keynote Speaker brings us a much-needed perspective on the results or coming results of the Brexit deal and how that impacts our industry and our businesses.

12:50

Stronger Together 

Facilitator: Calum Di Lieto, Editor C&IT

Panel: TBA

Our experienced panel from the multi-spectrums of our industry discuss what the ‘Relationship Landscape’ between Buyer / Supplier looks like. How to make stronger and more valuable relationships.

13:35

Mentally Fit 

Keynote Speaker @Manwell Team              

We invite inspirational ‘Instagram Mental Health Influencers’ The @Manwell team to tell us why it is important to keep mentally fit.

13:45 Lunch      
14:30

Breathing Through It 

Speakers: Leigh Cowlishaw, Past Chair HBAA and Ritchie Bostock, The Breath Guy

This session focuses on a major aspect of the 2019 HBAA strategy - Mental Health & Wellbeing.

Hear from Leigh on the success of our MH charity event in May and the our MHFA training courses.

We then welcome Ritchie ‘The Breath Guy’, a coach, author, speaker and Breathwork evangelist. It is his mission to spread the life changing possibilities of Breathwork. Breathing is the only system in the body that is both automatic and also under our control.

15:15

Customer Centricity

Keynote Speaker TBA                      

Our Keynote Speaker will discuss how to make our business customer centric and the long-term benefits of doing so.

15:35

On the Road to Success  

Speaker: Dan Atkins, Founder, Buses4Homeless                      

We welcome back Dan Atkins to give us a truly exciting update on the HBAA’s charity of choice for 2019 – Buses4Homeless!

15:45 Coffee Break - Park Suite Foyer       
16:05

Not For Sale: Human Rights     

Facilitator: Calum Di Lieto, Editor C&IT

Panel: TBA

The rise in human trafficking and modern slavery is impacting the hospitality industry. Some corporations are taking steps above and beyond introducing policies to deal with these threats; our guest speakers today give their perspective of what to look out for, what actions are being taken, and how this affects our businesses.

16:50

Mystery Guest Speaker to close the day 

17:30

Close Day 1  - Calum Di Lieto, Editor C&IT

17:30

Informal networking: the function bar is open for all guests on individual basis - Park Suite Foyer      

Buses for Homeless Show & Tell - Hotel Car Park

Please come and see Dan for a drink and a show round of one of his amazing buses.

19:00

Voco Drinks Reception - Restaurant Gardens          

Join us and Voco St John’s for drinks & canapes in the garden.

We welcome our ​NextGen attendees arriving for for Friday's programme.

20:00

Forum Dinner in Park Suite - Rock & Roll Game Show & Rockeoke!

Enjoy a little friendly competition among peers with Song Division’s Rock & Roll Game Show.  It's fun and interactive, and puts your musical skills and rock knowledge to the test as teams vie for Rock Star Glory, prizes and coveted bragging rights, with the World-Class Song Division MC + Band running the show!

Ever fancied yourself a Rockeoke, superstar? Singing your heart out with a live 5-piece band? Then tonight is your night to shine!

Midnight End of Day 1 programme

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Day 2

Friday 12 July

Full Forum programme includes streamed workshops.

NextGen prgramme includes opening business session followed by campfires

Time  
08:30 Arrivals & Registration - Park Suite Entrance          
09:00 Arrival Coffee - Park Suite Foyer   
09:30

NexGen Business Session – Creating a Personal Brand’ - Brueton Suite  

Facilitator: Calum Di Lieto, Editor C&IT

Speaker(s) - TBA

Welcoming our NextGen attendees to the HBAA Forum, we kick off with a guest speaker to enlightens us on how to create your own personal brand and what that means.

We close the opening session hearing from founders and advocates of our industries best mentorship programmes for our NextGen.

09:30

AGENTS Workshop 1.1 - Strengthen Your Business - Malvern Suite    

Speaker(s) TBA

This workshop will focus on how to broach a ‘Fee Based Model’ with your clients, with ever-decreasing commission models. How to keep clients and remain profitable.

We also look at securing your business earlier and protecting your income with client contracting.

VENUES Workshop 2.1 - How to Win Agency Business - Brueton Suite 

Presenters:  Alison Makosz, Head of Sales London, Conference Care & Danny Yates, Key Account Director, GLH Hotels

This workshop will consider what agencies look for when choosing a venue, a proposal and a bid from venue sales teams.

Alison & Danny have both worked in agencies and hotels, both having ‘changed sides’ recently. Hear their inside knowledge on what works for agencies, what they look for and the pitfalls to avoid.

AGENTS / VENUES Workshop 3.1 - Mental Health - Banbury Suite

Presenters: Manwell Team           

This workshop focuses on two key things;

  • How to look after yourself
  • How to look after others around you

1 in 4 people suffer from mental health issues, that means in this workshop alone, we have those who need support, understanding and the right tools to use.  The Manwell team explore the issues & the tools.

10:00 NextGen Move to Campfire 1
10:10 Campfire 1 - NextGen Breakouts (See Campfire Session List)
10:15

AGENTS Workshop 1.2 - Broaden Your Shoulders - Malvern Suite    

Speaker(s) TBA

This workshop explores how thinking outside the box can help agencies survive the storms and constant changes in the hospitality landcape.

VENUES Workshop 2.2 - Growing Your Rates - Brueton Suite 

Presenter: Rosemary Bannister - Managing Director, HT Training & Coach

This workshop focuses onhow to grow your rates and secure solidarity when working with agency partners to maintain strong rates, winning more profitable business together.

Covering added value, offering unique propositions and maintaining rate integrity.

Rosemary's background as a Sales & Marketing professional in the hospitality industry gives her a unique insight. 

AGENTS / VENUES Workshop 3.2 - Mental Health - Banbury Suite

Presenters: Manwell Team     

This workshop focuses on two key things;

  • How to look after yourself
  • How to look after others around you

1 in 4 people suffer from mental health issues, that means in this workshop alone, we have those who need support, understanding and the right tools to use.  The Manwell team explore the issues & the tools.

10:30 NextGen move to Campfire 2      
10:40 Campfire 2 - NextGen Breakouts (See Campfire Session List)
11:00 Workshop Coffee Break - Workshop attendees - Back of workshop rooms
11:00 NextGen Coffee Break - NextGen attendees - Park Suite Foyer   
11:15

AGENTS Workshop 1.3 - Exit Strategy - Malvern Suite

Speakers(s) TBA       

  • Succession Planning
  • Developing your NexGen

VENUES Workshop 2.3 Channel Management - Brueton Suite

Speaker(s) TBA

This workshop will review Channel Management for M&E for venues.

  • What channels are out there?
  • How do different venues, teams manage these channels?
  • What are the most valuable channels and what is best practice?

How to manage all the opportunities effectively!

AGENTS/VENUES - Workshop 3.3 Mental Health - The Manwell Team - Banbury Suite

This workshop focuses on two key things;

  • How to look after yourself
  • How to look after others around you

1 in 4 people suffer from mental health issues, that means in this workshop alone, we have those who need support, understanding and the right tools to use.  The Manwell team explore the issues & the tools.

11:20 NextGen Move to Campfire 3
11:30 Campfire 3 – NextGen Breakouts (See Campfire Session List)
11:50 NextGen attendees & Workshop attendees move to Plenary              
12:00

Guest Speaker (TBA) - Go Big or Go Home’ - Park Suite

Mystery Guest Speaker to close the Forum

12:15

Closing Words 

Angie Mason, HBAA Chair & Rachael Naylor, Venue Chair

12:30

Grab & Go Lunch/Networking - Restaurant

Restaurant & garden for eating lunch & networking

 

 

 

Please note this agenda may be subject to change and we recommend you revisit the website for the latest updates in the run up to the event .  

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