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Training Course Programme

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Covid Secure Training

Various dates and times available

Suitable for all members, £135 and £65 member rate

Click here to register >>>


GDPR - what's your risk? 

The impact of Brexit on UK and EU data 

Tuesday 20 April @ 14:00 - 15:00 

Suitable for all members, free to attend

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Social Media Challenge 

A highly interactive week of workshops designed to elevate B2C social media presence! Bespoke to hospitality and events venues, each workshop will provide tonnes of ideas with tasks to complete that will get results quickly.

19 - 23 April

Suitable for Business Owners, Sales and Marketing teams, £35 member rate

Click here for more information and to register >>>


Mental Health First Aid

Through a blend of instructor-led live sessions and self-learning activities, you will:
–Develop practical skills to spot the triggers and signs of mental health issues
–Gain confidence to reassure and support a person in distress
–Learn how to guide them to further support for recovery
The live learning schedule is four 2 to 2.5 hour sessions over a two week period. Delegates will be sent a link for open learning modules that need to be completed in advance of the four sessions
All delegates will be qualified mental health first aiders following the four online sessions and will receive a certificate from MHFA England.

20th/22nd/27th and 29th April plus pre-course work and independent learning before each session @ 09:30 - 12:00 each day

Suitable for all members, £200 member rate 

Click here to register >>>


Build Relationships and Traction on LinkedIn: The 5 day challenge

 If you want to do business with someone, LinkedIn is where they hang out. We take you through everything you need to know to build strong and lucrative relationships with the right prospects, whilst growing your traction and viability within the event and hospitality industry.

26 - 30 April

Suitable for Business Owners, Sales and Marketing teams, £35 member rate

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Understanding TOMS in a new world

What TOMS means to all

Wednesday 28 April @ 14:00

Suitable for all members, free to attend

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Blowing the smoke - Sustainability Venue Accreditations Event

With the ongoing changes to sustainability, how do you keep a breadth of these through the accreditations?

Thursday 6 May @ 13:30 - 14:45

Suitable for all members, free to attend

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Returning to a changing industry

How Mental health is impacted as we return to work and must be guided

Tuesday 11 May @ 14:00 - 14:45

Suitable for all members, free to attend

Further details to follow


Mental Health Awareness

This is an introductory four-hour session to provide an understanding of what mental health is and how to challenge stigma. You’ll gain a basic knowledge of common mental health issues, learn how to start a conversation around mental health and some strategies for looking after your own mental health and well-being.

• What mental health is and how to challenge stigma
• A basic knowledge of some common mental health issues
• An introduction to looking after your own mental health and maintaining wellbeing
• Confidence to support someone in distress or who may be experiencing a mental health issue

Tuesday 11 May @ 13:00 - 17:00

Suitable for all members, £50 member rate

Click here to register >>>


Welcome Back to Sales!

Are you nervous about going back in to the 2021 hotel & event industry? Do you know you can do the job well, but you need to understand what has changed over the last year?

Thursday 13 May @ 09:00 - 11:30

Suitable for Sales and Marketing teams and team members within hotels, £38, with group discount of £28 for teams of 5 or more

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Employers and employees - embracing changes to working environments

How communication remains key to the return to work and beyond. Pre-empt and planning remains key to the work place.

Thursday 13 May @ 13:30 - 14:45

Suitable for all members, free to attend

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Checking in with guests and delegates

Looking after guest and employee mental health as we return to work and work travel

Monday 17 May @ 14:00 - 15:30

Suitable for venue members, £25 member rate

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Growing and building a keen email database full of your ideal clients

Email is just a part of our day-to-day life in 2021. As such, it should inherently be a part of your businesses marketing tactics. Email has a higher return on investment than any other marketing channel, by far. But nobody likes spam.
This course will take you through lead magnets and how to get clients to part with their email address, as well as creating an email plan that gives your clients a reason to not only hear more from you, but to look forward to your businesses emails.

25 - 26 May @ 10:00 - 11:30 each day

Suitable for Business Owners, Sales & Marketing Teams, £38 member rate

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Prospecting New Markets 5 Day Challenge

Prospecting by definition: Seeking out new relationships and nurturing them to bring in new business
A workshop specifically designed for the event and hospitality industry to identify new markets for their businesses and work out a strategy of how to tap into them

w/c 05 June, 45 minute live session every day held on a closed facebook group, with tasks to complete after every session

Suitable for Business Owners, Sales & Marketing Teams, £35 member rate

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Imposter Syndrome and other thought distortions

Thought distortions explained and rationalised including an explanation of Cognitive Behavioural Therapy.

Wednesday 09 June @ 14:00 - 15:30

Suitable for all members, £25 member rate

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Mental Health First Aid

Through a blend of instructor-led live sessions and self-learning activities, you will:
–Develop practical skills to spot the triggers and signs of mental health issues
–Gain confidence to reassure and support a person in distress
–Learn how to guide them to further support for recovery
The live learning schedule is four 2 to 2.5 hour sessions over a two week period. Delegates will be sent a link for open learning modules that need to be completed in advance of the four sessions
All delegates will be qualified mental health first aiders following the four online sessions and will receive a certificate from MHFA England.

8th/10th/15th and 17th June plus pre-course work and independent learning before each session @ 09:30 - 12:00 each day

Suitable for all members, £200 member rate 

Click here to register >>>


Mental Health Champion

On this course delegates will learn about the most common mental health problems including how to identify when someone is experiencing mental distress.  Delegates will feel more confident supporting others, particularly in the workplace, and you will know how to signpost appropriately. Covers the MHFA ALGEE action plan, and how to use it.

22 -23 June @ 09:00 - 13:00 each day 

Suitable for all members, £100 member rate

Click here to register >>>


Mental Health Awareness

This is an introductory four-hour session to provide an understanding of what mental health is and how to challenge stigma. You’ll gain a basic knowledge of common mental health issues, learn how to start a conversation around mental health and some strategies for looking after your own mental health and well-being.

• What mental health is and how to challenge stigma
• A basic knowledge of some common mental health issues
• An introduction to looking after your own mental health and maintaining wellbeing
• Confidence to support someone in distress or who may be experiencing a mental health issue

Thursday 24 June @ 09:00 - 13:00

Suitable for all members, £50 member rate

Click here to register >>>


Selling Sustainability to Win Business

Sustainability isn’t a new concept, and the UK hospitality industry is working hard to become more sustainable. So how do we use this in our sales process?

Tuesday 06 July @ 09:00 - 11:00

Suitable for Sales and Marketing teams and team members within hotels, £38 member rate

Click here to register >>>


Finding digital balance: how to create healthy digital habits which give you more time each day for the things which matter

Creating a balanced approach to digital usage, including a balanced social media usage. The audience is primarily people who have been on long term furlough and are looking at how to shift their routines and adapt to the return to work and change some of the habits which have been adopted during furlough to create the conditions to make the return to work feel easier and more natural.

Suitable for all members, £35 member rate

Further details to follow


Lessons learnt from a crisis – within PR

Suitable for all members

Further details to follow


Importance of media training

Suitable for all members

Further details to follow


Planning for eventualities –within PR

Suitable for all members

Further details to follow


TMI Sales Academy and Sales University

Click here for further information >>>