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London venue, 30 Euston Square, has been shortlisted for the Best Conference Venue award (less than 500 delegates) at the highly respected Conference Awards for the second year running.

Last year the venue was a finalist in the same category, but general manager, Yvette Chatwin, believes the successes achieved in the past 12 months makes 30 Euston Square a strong contender for this year’s award.

She said: “We’ve experienced amazing growth in the past year and we currently host an average of 95 events per month. We’ve also invested heavily in the venue, such as by upgrading the Wi-Fi infrastructure to allow for a dedicated 1Gbps download and upload speed line in our 300 seat auditorium. 

“30 Euston Square combines Grade II* listed Victorian grandeur with 31 modern event spaces, complete with integrated AV technology. The venue is a perfect blend of modern functions with traditional detail and we pride ourselves on providing an excellent service.”

The Conference Awards is one of the biggest and prestigious events in the industry calendar and more than 700 people are expected to attend the award ceremony on Friday 3rd July at The Hurlingham Club. 30 Euston Square will be competing against high calibre venues, including Marriott Kensington and Olympia London Conference Centre.

For more information about 30 Euston Square, please visit

Make-A-Wish® UK, the charity that grants magical wishes to children and young people fighting life-threatening conditions, has been selected by serviced apartment agent SilverDoor as its charity partner for 2015. SilverDoor employees will raise awareness and funds for Make-A-Wish, enabling it to continue granting magical wishes to seriously ill children.

A wish can be anything from being a princess for the day, to meeting a hero or going on a once-in-a-lifetime family holiday. Whatever the child’s wish, it gives them and their family an escape from the reality of living with a life-threatening condition – creating memories to treasure forever, whatever the future may hold.

It was the SilverDoor employees who selected Make-A-Wish as the company’s charity partner after Managing Director, Marcus Angell gave them the opportunity to decide which charity to support in 2015.

SilverDoor’s HR & Recruitment Manager, Danielle Mahoney explained: “We let our employees vote for which charity they wanted to support and something really resonated with Make-A-Wish. It’s such a fantastic cause and we’re looking forward to working with them to create events and initiatives which will raise awareness and funds.”
Since being established in the UK in 1986, Make-A-Wish has granted over 9,000 wishes to seriously ill children and is delighted that SilverDoor are now on board to help fulfil even more.
Natalie Hill, Regional Fundraising Manager at Make-A-Wish said: “We are extremely grateful to SilverDoor for supporting Make-A-Wish and fundraising to help grant more magical wishes. We have now granted over 9,000 wishes – a milestone we wouldn’t have been able to reach without the help of fantastic supporters like SilverDoor.”


An hour-long pop in ‘Advice from Leaders – Pop in Rising Star Zone’ session at IMEX Frankfurt on the 20th May (3.30-4.30pm) will give young professionals with less than three years industry experience the opportunity to take advice and guidance from a team of industry leaders.

The Barbican-led initiative will bring industry advisors and rising talent together so they can have informal and constructive conversations. Each industry leader will host four sessions throughout the hour lasting 15 minutes and will also be on hand following the sessions to offer further guidance.

“The whole idea of the session is to give young professionals the opportunity to learn, educate and share knowledge,” comments Jackie Boughton, Head of Sales at Barbican Business Events. “The chosen advisors are from differing areas of the industry but all have a wealth of knowledge they are ready to share with the next generation of professionals. We are all very excited about this event and feel that IMEX is the perfect stage in which to host it.”

The industry leaders taking part in the event include:

•    Jackie Boughton, Head of Sales at Barbican Business Events
•    Sue Etherington, Commercial Director at the Queen Elizabeth II Conference Centre
•    Paul Colston, Managing Editor of Mash Media
•    Kerrin MacPhie, Director of Sales at ACC Liverpool & ICCA UK & Ireland Chapter Chair
•    Adam Baggs, Creative Director & Founder of Soaring Worldwide
•    Tracy Halliwell, Director of Business Tourism and Major Events at London & Partners
•    Sue Burgess, Senior Director of Operations at BCD M&I
•    Alistair Turner, PR Director of Davies Tanner
•    Alan Newton, Co-Founder and COO of Eventopedia
•    Jacqui Kavanagh, CEO of Trinity Event Solutions and HBAA Chair

The event will take place in Seminar Room 2, Inspiration Hub, Stand G680 at IMEX Frankfurt.

Further information on events at the Barbican can be acquired by contacting the Business Events Team: +44 (0)20 7382 7043 |

Robinson College are inviting agents and event organisers to take a virtual hard hat tour of the Crausaz Wordsworth Building and tweet their team #HardHatSelfie for a chance to win a prize!

Robinson College are excited to see the construction of the Crausaz Wordsworth Building coming into its final stages. With the help of Barnes Construction, they have been able to show some around the brand new space, but for those who couldn’t make it, they have created a special Virtual Venue Tour, which will give a preview of what the space will look like when it is all finished.

To be in with a chance of winning a team prize of a day meeting for up to ten people in the brand new Crausaz Wordsworth Building including a punt on the River Cam and picnic lunch, download and print off the Robinson College hard hat and tweet @RobCollConf a picture of your team #HardHatSelfie.

The winner of the most imaginative tweet and picture will be announced via Twitter on Monday 11th May 2015.


Yesterday (28 April) saw 245 HBAA agent and venue members attend the association’s ‘Come Dine With Us’ event, following its successful launch last year.

Now in its second year, the series of networking events, encourages members to “do better business and do business better together.” Visiting 13 locations nationwide including Coventry, Derby, London, Leeds, Manchester and York, the event has grown to reach out to members across the country.

The dinners, hosted by an HBAA agent and venue member, was unique in its style, set up, menu and ambience, providing diners with the ideal platform to meet and network with industry colleagues and explore business opportunities in an informal setting.

Hayley Stokes, director of national accounts at Principal Hayley Hotels & Conference Venues and HBAA venue chair comments: “Come Dine With Us is a great initiative to engage our membership, and for our smaller venue members  in particular, to network with agents and feel the benefits of being an HBAA member. The growth in attendance this year has proven what popular events these are, we’re looking forward to seeing Come Dine With Us becoming an annual event, and welcoming more guests next year.”

For more Come Dine With Us information, visit:

The Meetings Show and UNICEO (United Networks of International Corporate Event Organisers) are working in partnership to increase the attendance of senior corporate buyers and decision makers from bluechip companies across Europe at this year’s show. The strategic initiative will see UNICEO’s 200 plus membership of in-house corporate buyers exclusively invited to attend The Meetings Show as hosted buyers.

UNICEO will use its presence at The Meetings Show to network and develop its membership with the shows extensive UK focused hosted buyer community, whilst scheduling in opportunities for meetings with their current membership. 

“UNICEO may be new to the market but it is already making significant headway, developing its membership base amongst top level in-house buyers from across some of Europe’s best known corporations,” comments The Meetings Show’s Event Director, Steve Knight.  “This partnership is significant for both organisations as we bring together industry leaders for a week of networking, education and business in July.”

"We are delighted to be expanding our industry partnerships this year. We have become an industry partner of The Meetings Show in particular due to the evidence that shows it is the leading MICE trade show in the UK and one of the top five trade shows in Europe.” explains Debora Piovesan, Vice President for UNICEO. "It is also a great opportunity for us to organize a UNICEO internal meeting, making stronger connections with our UK-based members.”

Application for hosted buyer status or registration as a visitor at The Meetings Show is open via

Organised by Centaur Exhibitions, The Meetings Show is the premier event for the UK inbound and outbound meetings industry, taking place 7-9 July 2015 at Olympia, London. Organised by meeting professionals for meeting professionals it is focused around a large exhibition, networking opportunities and professional education.

With the industry continuing to grow, James Tweddle at Sky Business ponders how the next generation of serviced apartments will evolve.

For the serviced apartments sector to continue its growth it must listen to its guests about what they expect and want when staying away. It’s natural for guests to want to remain entertained when on an extended stay away from home. As a result, 76% of consumers travelling on business say they would like to see Sky in their room.

Business travellers are looking to wind down and relax after a long meeting or big presentation. Offer guests a true home-from-home experience that makes them feel like they’re sitting in the comfort of their lounge. With Sky serving more than 11.5 million households in the UK, travellers are used to features such as pausing and rewinding live TV as standard. What’s more, with features such as Series Link and HD, guests will feel right at home. A large proportion of guests stay in serviced apartments for up to several weeks at a time – industry estimates say around 16 days per stay on average – so recording a series offers an option for your guests to ensure they don’t miss their favourite shows they would normally watch at home.

With Sky, guests can keep up-to-date with the biggest sporting events, watch the latest movies and get lost in their favourite drama programmes. Sport is a major attraction – the Premier League is the most-watched league in the world, and Sky Sports will feature the top action from the climax to the season in May, as well as the Play-Offs in the Championship and Football Leagues 1 and 2. Plus there’s plenty more on offer over the summer as England host Australia in The Ashes, the F1 season gets in full swing, there’s Majors in golf to be won, darts action, rugby union and rugby league. As well as that, there’s a huge variety of movies to watch, music channels to tune into, and the chance to watch the biggest drama series from around the world, including Game of Thrones and Fortitude.

Get connected

As part of the ‘always-on’ generation, easy access to the Internet is essential for the serviced apartments sector. A survey by found that 65% of people they surveyed prioritised good WiFi connectivity as the service they most wished to become standard, over and above free breakfasts! It’s all well and good having WiFi installed, but it’s crucial that it is fit for purpose. HSIA (High Speed Internet Access) is the buzz word in the hotel sector of 2015. Clients can bring 3-5 devices each including mobile phones, tablets, laptops, games devices etc and the WiFi needs to cope with this demand. Sky’s WiFi solution from The Cloud is available for serviced apartment operators, enabling them to keep their customers connected and also dealing with issues around compliancy and regulation allowing operators to focus on keeping their clients happy. With travellers spending time away from their family, often from different countries, connectivity ensures that your guests can keep in touch with their loved ones. Tools such as Skype and FaceTime will further enhance the home-from-home experience. Serviced apartment providers must ensure their facilities allow travellers to keep in touch with their families, no matter how far away they are.

Reliable guest WiFi is a must to keep current clients happy and to attract new clients.

The HBAA has launched a Technology, Innovation and Sustainability (TIS) committee, to champion sustainability within the association’s agent and venue members.

The committee – chaired by Leigh Cowlishaw, Director of Partnerships at Capita Travel and Events – was officially launched at the Business Design Centre in Islington, London, where they discussed their plans for the future. TIS replaces the previous Technology, Innovation and Environment Committee (TIE).

Focuses for the TIS committee in 2015/2016 include:

  • Being a Technology voice to the market and providing a portal for Corporate buyers and Association members, via the HBAA website
  • Showcasing new technology innovation as a market platform to the industry
  • Providing sustainability guidelines, trackers and checklists to enable us deliver activities whilst considering other global impacts and reducing activities which will negatively impact

The committee aims to strengthen awareness of sustainability and encourage a greater focus as well as cultivate a more automatically sustainable culture within the industry. The focus of technology and innovation will also support the communication and delivery of the committee’s sustainable commitments.

Leigh Cowlishaw, Vice Chair of the HBAA, Director of Supplier Partnerships at Capita Travel and Events and Chair of the TIS committee, comments: “Sustainability isn’t a new thing. Venues, event organisers and agents have been championing the green agenda for years, and yet we continue to call sustainability a future development issue.

Corporate responsibility is a long term view and should be a pre-requisite in the way we work. Acting now will set businesses up to thrive in years to come and we are delighted to see it back as part of meetings and events objectives.”

Members of the HBAA are responsible for upwards of £3bn spend on accommodation, meeting and events each year and affiliation to the association is increasingly seen as a benchmark of integrity by corporate travel and events buyers. 

Leigh Cowlishaw, Technology Innovation Environment (TIS) – soon to be Sustainability (TIS), HBAA Committee Chair investigates…    

Sustainability isn’t a new thing. Venues, event organisers and agents have been championing the green agenda for years, and yet we continue to call sustainability a future development issue. However we are delighted to see it back as part of meetings and events objectives – and so it should be.

As Director of Supplier Partnerships at Capita Travel and Events and Chairing the Technology Innovation Sustainability committee within the HBAA, sustainability is a term that now incorporates everything from environmental issues to longevity. The problem is it’s not a straightforward issue to tackle, and everyone has an opinion – venues with strong CSR policies may attract widespread praise and commitment from some, or disregard from others.

So, should we bother? Any investment in green solutions, however big or small, needs to enhance the experiences of attendees, while also aligning with the clients’ needs and corporate social responsibility targets. As meeting professionals we’re challenged with finding sustainable alternatives on a daily basis; whether to minimise our food waste at events, changing to local suppliers, going paperless or simply recycling more.

The reality for many businesses is, going green isn’t cheap. That said, the number of dedicated forums and committees tackling sustainability continues to grow. Events such as the Sustainable Events Summit highlight the growing importance of improving our working environment and carbon output. There really is no excuse for ignoring sustainability and making it a part of your business ethos.   

If we look further afield, many global companies have macro departments and strategies dedicated to sustainability, while smaller groups, independents and agents are less able to invest to these levels. We should take inspiration from other nations, VisitDenmark were last year awarded the EIBTM Sustainability Award for their collapsible furniture design system, built from rubbish and recyclable materials.

That said, we’re making waves in the UK; food waste at the NEC now helps power a local sewage treatment works as part of a new deal with Severn Trent Water, while ExCeL London has its own wormery under the building that breaks down all its food and most paper waste.

Sustainability is a hot topic, especially as event booking levels return to pre-recession highs. The longer we ignore it, the more businesses will be left behind. Acting now will set businesses up to thrive over years to come.

Agencies pledge support for Sustainable Events Summit 2015

Grass Roots, drp and GPJ are among agencies giving their support to the Sustainable Events Summit 2015, taking place at the QEII in London on 6 July.

Founding partners supporting this year’s summit include Capita Travel & Events, Grass Roots, Sportsworld, GES and Business Events Canada. Joining the group as summit sponsors for 2015 are Crewsaders, drp, George P Johnson, Guidebook, Leith’s, QEII Conference Centre, The Meetings Show, the NEC, RegBox, Smart Group, Vista and XL Video. 

The 2015 summit, organised by Positive Impact and agency Smyle, will run alongside The Meetings Show, which will take place at London’s Olympia from 7-9 July. 

Rick Stainton, managing director of Smyle, said: "This is a hugely impressive list of supporters and I am absolutely delighted that so many past sponsors are with us again this year. I am also very pleased that we are being joined for the first time this year by Guidebook as our new Technical Partner Sponsor, event staffing agency Crewsaders and the QEII Conference Centre and Leith’s, who are our venue and catering sponsors."

Fiona Pelham, managing director of Positive Impact, added: "The enthusiasm of supporters for our 2015 plans was clear when we met at our recent Summit Partners and Sponsors Forum. The obvious engagement of the attendees, and the wealth of ideas that were tabled that day, has helped us to shape the programme for this year. Both Positive Impact and Smyle are delighted that this team of motivated and innovative companies are working with us in 2015, and we would like to thank them all for their much valued support."

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