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NYS Corporate received M&IT’s Silver Award for Best Intermediary Agency 2017

Last Friday, NYS Corporate received M&IT’s Silver Award for “Best Intermediary Agency (more than 40 employees)” for the second year running! 

110 agencies and suppliers competed in the 30th M&IT Awards.  Organised by the Meetings & Incentive Travel magazine, these prestigious awards have been described as “the Oscars of the meetings industry”.  The popularity of the M&IT Awards stems from their reputation as an objective and reliable measure of customer satisfaction, as the results are entirely determined by how many clients vote for each agency.  They are also the only awards in the events industry which are independently audited (by the Audit Bureau of Circulations).   After collecting the award, Sharon Smith (Operations Manager at NYS Corporate) had this to say:

“Everyone here at NYS is delighted to have received this award for the second year running.  As an agency which provides a bespoke service tailored to each client, customer satisfaction is absolutely central to everything we do.  We are really pleased to have been nominated for this award by our clients and we would like to say a huge thank you to everyone who took time out of their busy schedules to vote for us.”

Sharon Smith, Operations Manager, NYS Corporate

M&IT’s gala presentation dinner on Friday 3rd March saw record numbers in attendance, with 1,200 event professionals taking part in the glamourous event at Battersea Evolution.  This included four representatives from NYS Corporate, who were hosted by Macdonald Hotels, The Strand Palace Hotel, Marriott and AIMS International Spain.  At the event, £43,000 was raised for the nominated charity: Meeting Needs.

NYS Corporate are known to innovatively and proactively enhance the services they provide on an ongoing basis, and have achieved 100% of KPIs and an average customer satisfaction rate of 99% over the past two years.  This is the second time NYS Corporate have received M&IT’s Silver Award for “Best Intermediary Agency (more than 40 employees)”, and comes less than two months after the agency was recognised at the Business Travel Award 2017 as “Best Travel Management Company (less than £50 million UK Sales)”.


Lime Venue Portfolio will launch the industry’s first market report for the Unique & Unusual venue sector. Titled ‘Unique & Unusual: A Market Overview’, the report will be a retrospective look at the last 12 months in the sector.

The online report will feature specific data, delivered in partnership with the UK Conference & Meetings Survey 2016, as well as commentary from industry leaders and specialists, including Nick de Bois, Chair of the Events Industry Board, Tony Rogers, co-author of the UKCEM Report, Lisa Hatswell, General Manager, Unique Venues of London, as well as video contributions from Capita, Calder and Jo Austin, Sales Director of Lime Venue Portfolio.

Whilst the report will focus on the past year within the industry, it will also set the information into historical context with data from the previous five years. The report will also be entirely digital, and will feature commentary, data, infographic and video, all relevant to the unique and unusual venue market.

The report will be freely available to event professionals, to be first to receive a copy go to:

Miklos Takacs is relishing the prospect of revitalising the menu at the Mercure Hatfield Oak Hotel in Hatfield, Hertfordshire, which is currently undergoing an exciting programme of refurbishment.

The three-star establishment was recently acquired by leading hospitality management company Focus Hotels Management, which has launched plans to update the hotel’s facilities and expand its capacity in order to provide continued modern facilities for their guests.

Experienced chef Miklos, 37, has big plans to enhance the menu as he brings his continental experience to the hotel. “It’s a lighter menu at the moment and I’m looking to freshen things up,” he says. “I like using Mediterranean fusions, lots of fresh ingredients and a wide variety of vegetables.

“We’re planning on introducing the influence of a different national cuisine in the menu once a week – Portuguese, Chinese, Korean and so on. I particularly like dishes with nice marinated meats – things like lemon-scented chicken with pilau rice in a coconut-mango sauce and rump of lamb in a red wine and beetroot sauce.”

Miklos has previously worked at The Manor Hotel in Elstree (formerly known as the Edgwarebury Hotel), a boutique hotel where he spent two years as head chef, and prior to that worked at the luxury Harpenden House Hotel for six years.

His love for cooking began under the influence of his family in his native Hungary, where his grandmother, father and uncle were all catering professionals in their home city of Keszthely. Miklos trained at The Technical Catering School in Keszthely, qualifying in 1995 before moving to the UK 13 years ago.

“It’s a very exciting time to join the hotel, with all the improvements that are being made,” he adds. “Raising the quality of the food is an important part of that and my aim is to be serving four-star standard food.

“I’d also like to see us increase our services – it would be nice to serve hot dishes outside, maybe introduce a Sunday lunch carvery and cream teas in the afternoons, and freshly baked cakes and homemade snacks.

“I’m absolutely focused on food safety – such as separate sections in the kitchen for meat and vegetables and so on. There are many aspects of food preparation and delivery that I’ll enjoy working on and improving here.”

Located in Roehyde Way, the Mercure Hatfield Oak Hotel’s £1 million refurbishment programme includes the conversion of several offices and meeting rooms into stunning new bedrooms and the renovation of the Gallery Restaurant and Orchard Suite.

The hotel is a favourite with business and leisure travellers alike, due to its close proximity to the A1(M), M1 and M25 and easy access to central London, just 25 minutes away by train. Luton, Stansted and Heathrow airports are all within easy reach.

 Katherine Webster-Brown, General Manager of the Mercure Hatfield Oak Hotel, says: “We are delighted to have hired Miklos as the new head chef at the Mercure Hatfield Oak Hotel.

“Adding this property to our existing UK portfolio is something we’re extremely excited about, and we can’t wait to see how Miklos’ revamped menu and beautiful food contributes to further increasing the popularity and success of this already well-regarded establishment.”

Focus Hotels Management runs a UK portfolio of 16 hotels, with more than 1,500 bedrooms.

For more information about the Mercure Hatfield Oak Hotel, call 01707 275 701 or visit

Grass Roots Meetings & Events will deliver the latest version of their highly respected Meetings Industry Report this summer.  The independent report, which was originally published on an annual basis between 2008 and 2012, details key procurement trends, statistics, facts and insights sourced from planners and buyers in the meetings and events community.

Those wishing to contribute to the 2017/18 report can do so at

The report will include a wealth of case studies demonstrating best practice – particularly on the subjects of strategic meetings management programmes (SMMP), delegate registration and technology for events.

When published, it will be available in both print and digital formats, and will be vital reading for the meetings and events community as well as those in corporate, agency and association roles with an interest in the power and impact of meetings on organisational success and employee development and learning.

There will also be a section dedicated to the benchmarking of rates, as well as venue listings covering those refurbished or opening in 2017/18.

“The return of one of the industry’s leading reports comes as Grass Roots renews its focus on our core business of SMMP and delegate management,” comments David Taylor, Managing Director, Grass Roots Meetings & Events. “As one of the UK’s largest agencies, we have unique access to a wealth of data and resources that allow us to truly understand the whole of the market and deliver a report that delivers real value for both contributors and readers.”​

The final report is expected to be published in Summer 2017 with early research results available from April 2017.

Bedford Lodge Hotel & Spa managers take fundraising to new heights

Bedford Lodge Hotel & Spa’s Head of Housekeeping, Kay Blanchard, and Restaurant Manager, Manfred Seibert, have taken part in their first ever sky dive to raise money for Niamh Henry’s Fairy Wish Fund, the charitable organisation the Hotel is supporting for the coming year.

The dive took place at Beccles Airfield and both staff members completing a dive of 12,000 feet, raising over £1700 in total.

When asked about the dive, Kay commented: “I initially thought of doing a parachute jump when the Hotel announced the Niamh Henry’s Fairy Wish Fund as the organisation we are supporting this year – the work it achieves makes such a difference and I really wanted to get involved. I briefly mentioned the idea to Manfred and when I came into work the following day he had booked it so there was no going back!”

Niamh Henry’s Fairy Wish Fund raises money for C2, the children’s cancer unit at Addenbrooke’s Hospital, the children’s Rainbow Ward at the West Suffolk Hospital, the paediatric counselling services at Addenbrooke’s, and Stars, which is a community based counselling service in Cambridge for bereaved children.

Kay continued: “My Dad is a cancer survivor, and he told me the hardest part of his treatment and subsequent recovery was the unfairness of seeing children suffer. This really stuck with me and I wanted to help. The jump has raised money which may go to something as simple as a much needed weekend away for a child and their family, but it will make a huge difference.”


Rockliffe Hall’s world class golf course is celebrating after winning three big accolades at different award ceremonies.

The Greenkeeping and Estate teams, headed by Jon Wyer and Davy Cuthbertson, won the coveted title of Greenkeeper of the Year at the 59Club Awards at The Belfry on Monday night (27th February). The golf course has also been awarded Gold Flag Status, reinforcing Rockliffe as one of the top venues in the Golfing Industry alongside Gleneagles, The Grove, The Emirates and Dubai Creek.

On top of that, Rockliffe Hall has been named the Number One golf resort in the UK and Number Three in Europe by Released annually, this go-to list combines the rating from for the golf facility and the rating for the hotel from

Eamonn Elliott, Chief Executive at Rockliffe Hall, says: “This is great news for Rockliffe Hall. Our Golf team works tirelessly to be the best and provide the ultimate facilities. To win these three awards in such close succession is a fabulous achievement. Rockliffe Hall has only been open for 7 years and we’re beating off stiff competition from well-established golf clubs and resorts that have been round for many decades.”

Designed by Hawtree, the world-renowned course architects, Rockliffe Hall’s 18 hole championship golf course is renowned for being one of the most challenging, and longest, in Europe. Alongside the exceptional course is a fully stocked Pro Shop, extensive practice facilities and driving range, a luxurious yet relaxed clubhouse serving delicious food, and a top quality golf services team, including 3 PGA professionals.


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