Lapithus Hotels Management UK Limited (LHMUK) has won three prestigious awards at the VenueVerdict Awards 2017.
The top honours include two Group Awards: the No. 1 Large Group (for those who host 15 properties or more), and the Gold Standard Group Award, given to the hotel group with the highest number of venues achieving VenueVerdict Gold Standard Accreditation. LHMUK also brought home the gold in the individual Venue Awards with the No.1 Hotel named as the Holiday Inn Guildford, managed by the group.
BDRC’s VenueVerdict provides the only venue accreditation programme determined entirely by the voice of the customer and based on the meeting experience.
LHMUK manage a portfolio of 21 midscale and upscale hotels across the country under global brands Holiday Inn and Crowne Plaza. VenueVerdict’s new No.1 Hotel, the 4* Holiday Inn Guildford, is a modern hotel with excellent meeting facilities and a well-equipped fitness centre.
Other LHMUK properties who received a VenueVerdict Gold Standard Accreditation include the Crowne Plaza Birmingham N.E.C, Crowne Plaza London Heathrow, Crowne Plaza Manchester Airport, Holiday Inn Basildon, Holiday Inn Brentwood M25 Jct.28, Holiday Inn Cambridge, Holiday Inn Edinburgh Zoo, Holiday Inn London Bloomsbury, Holiday Inn Brent Cross, Holiday Inn London Heathrow Ariel, Holiday Inn London Heathrow M4 Jct.4, Holiday Inn London Mayfair, Holiday Inn London Regent’s Park, Holiday Inn Maidenhead, Holiday Inn Milton Keynes, Holiday Inn Oxford.
Ben Bridgeman, General Manager, Holiday Inn Guildford, commented: “I am thrilled our hotel has been voted No.1 in the VenueVerdict Awards 2017. The customer journey and experience is our top priority, particularly for our conference delegates and business guests. We pride ourselves on delivering a great service every time and this recognition is a huge honour for me and my hardworking team.”
Brett Arscott, Director of Sales & Marketing LHMUK, said “The VenueVerdict Awards are a huge achievement for us and demonstrates our commitment to our existing clients and future corporate partners that our services and offerings are the very best. With the majority of our hotels achieving the top Gold Standard Accreditation, this puts us in great stead for 2018 and beyond.”
Simon Teasdale, Managing Director LHMUK, added: “We are delighted that our hotels scored so highly across the board and that as a group we have come out on top in such a competitive market. These awards are particularly meaningful as they recognise the consistently high positive guest feedback and this reflects our continued commitment to elevating the customer experience in the mid-scale market.”