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Therefore we are have moved both events to the following dates: 

  • CHS Birmingham will now take place on 26th October 2021
  • CHS Leeds will take place in Spring 2022, to align with our original show dates.

Emma Cartmell commented: Like many other event organisers looking to run live events at the moment, this has been another agonising decision.  But, as a business, we're committed to live events and the return on investment they give to our exhibitors, as well as the value they give to our visitors. As a group, if we can't promise this, alongside the basic safety of everyone involved in our events, we will continue to move our shows to a time when we can. 

We know that we are all desperate to come together to meet, to network, to learn and to do business, and we can’t wait to be running live events again soon. As a business, and a team, we are committed to ‘live’, so this means that our time is not now. Our time will come though, and we promise that we will deliver the best event that we can later this year and into next.

The All Party Parliamentary Group for Events (APPG) and the Business Visits & Events Partnership (BVEP), have today submitted a series of recommendations to the Covid Recovery Commission.

The Commission, which is Chaired by John Allan CBE, Chairman of Tesco, was set up to examine the impact of the Covid crisis on the levelling-up agenda and will present bold and practical ideas to Government over the coming months to support higher productivity levels, encourage business investment and promote a culture of innovation across the UK.

The recommendations produced by the Commission will be presented to Chancellor of the Exchequer, Rishi Sunak, ahead of his budget being presented on 3rd March.

The Rt Hon Theresa Villiers MP, Chair of the APPG, said; “The Government’s plans for the G7 summit in Cornwall show what an important and positive role events can play in boosting local economies. The events, conference and exhibitions sector can help revive the economy as we emerge from the Covid emergency. I hope Ministers will look seriously at this set of proposals on how events can promote training, opportunity, levelling up and prosperity.”

Members of the Commission represent businesses operating in all nations and regions of the UK and across all the major sectors of the economy, and include senior Directors from organisations including Heathrow Airport, AstraZeneca, Vodafone UK, Babcock International, Hitachi and Shell UK.

You can read a full copy of the submission to the Commission here

Further information or questions can be obtained via and the industry can follow further developments and updates from the official APPG for Events twitter feed @appgevents.

The Business Visits and Events Partnership (BVEP), Coach Tourism Association (CTA), Confederation of Passenger Transport (CTP UK), English UK, ETOA, Tourism Alliance and UKinbound have collectively expressed their despair and disbelief that Government has again chosen to deny businesses in the inbound tourism sector, which generated £28.4 billion in export earnings for the UK economy in 2019, access to the latest Covid-19 support.

Since March 2020, the Government has stated that sexual entertainment venues and hostess bars are specifically eligible for Business Grants, Local Restriction Support Grants and Business Rates Relief. However, four incredibly valuable export earning tourism and transport sectors, which have been effectively closed for almost a year, continue to be excluded.

The following sectors generate £17.5 billion and 275,000 jobs for the UK economy, but they are not listed as businesses that should be eligible for support, even though inbound tourism figures are down 95% as a result of Coronavirus.

  • Tour Operators/Destination Management Companies (DMCs)
  • Coach Operators
  • Language Schools
  • Event Organisers

The Government’s latest “Business Support Package for January Lockdown”, which includes a Closed Businesses Lockdown Payment and LRSG (Closed) Addendum adds insult to injury by providing further support of up to £13,500 for sexual entertainment venues, while again excluding these tourism businesses from applying.                                                                                                               

These associations and their members have contacted Ministers, MPs and Government Officials over 100 times to outline why these businesses should be supported (previously profitable, generate billions for the UK economy and will significantly aid the UK’s economic recovery) and to ask for the eligibility criteria to be changed to include them. These requests continue to be ignored by Government.

Joss Croft, CEO, UKinbound said “By refusing to support these businesses the Government is undermining an integral economic recovery channel. International inbound tourism is the UK’s third largest service export, earning the UK economy £28bn in 2019, and tour operator/DMCs alone bring in over half of all international visitors. With our travel corridors closed these businesses are now on the brink of survival after being left in the cold by existing Government support schemes.

“Without support and a clear Government roadmap for reopening we risk the near total collapse of the UK’s inbound tourism industry. When we can travel again international visitors will choose to visit other European destinations rather than the UK, causing irrevocable damage to the communities and regions who rely on tourism, leaving the Government’s Global Britain and levelling up ambitions in tatters.”

Alison Edwards, Head of Policy, CPT UK said “Coach operators are a vital part of the tourism sector with over 23 million visits each year made to attractions across the UK by coach.

“If the Government wants coach tourism to help kick start our economic recovery it needs to ensure operators can access the support available to the wider leisure and tourism industry as a matter of urgency.”

Jodie Gray, chief executive, English UK, said: “Until Covid-19, the UK was a world leader in English language teaching, attracting more students than any of our global competitors, creating and supporting jobs at all levels all over the UK which brought at least £1.4bn to our economy and huge soft power benefits.

“But our teaching centres have been empty since they closed for face-to-face teaching to support the first lockdown in 2020, business was down at least 80 per cent last year, and travel restrictions look set to continue. Many centres have closed forever and we fear more will follow.

“Our students come from all over the world because they want to learn English and travel in the UK. It is inexplicable that our industry cannot get the support extended to other hospitality and tourism businesses when it brings nothing but benefit to our nation.”

Kurt Janson, Director, Tourism Alliance said “Supporting these businesses is key to the success of the Government’s Aviation and Tourism Recovery Plans. Ramping up marketing activity in overseas source markets through VisitBritain and the GREAT campaign later this year will be of limited success if there are no events for people to come to, no tour operators to convert the interest and sell the product, if the language schools have closed, and if there are no coach companies to transport tour groups around the UK.”

Robert Shaw, chair, Coach Tourism Association, said “Direct government support to coach tour operators during the pandemic has been patchy at best, with many left to cope without any significant support beyond furlough since the first lockdown. Our sector’s customers will be desperate to take coach holidays once it becomes safe to travel again, and it is vital that coach businesses are able to meet that need and continue delivering tourists and their significant spending power to destinations and regions across the UK.”

Simon Hughes, chairman, Business Visits and Events Partnership said “Event organisers have fallen through the cracks of government support. Yet they are the core of a £70 billion industry sector which employs 700,000 people. Many are small and individual businesses that do not have the means to survive a period of trading inactivity, that is already nearly 12 months long and could last well into the latter part of 2021. Given that there are over 5 million inbound visits to the UK annually to attend a business event, generating a spend of £3.5 billion, providing adequate support to event organisers is critical to the economic recovery of the UK.”

A fully immersive, state-of-the-art hybrid event facility developed in partnership with Anna Valley opened this week in a self-contained space at the London venue.

A versatile, visually engaging studio that delivers broadcast-quality content from a digital platform has been launched at ExCeL London. ExCeL has partnered with market leading audio visual supplier Anna Valley to establish a unique environment for organisers to deliver highly dynamic hybrid events

The facility offers customers the opportunity to diversify and broaden their reach by supplementing traditional content with online engagement.

The studio’s flexible set features an impressive, adaptable digital backdrop and stage floor, multi-camera and full sound system and lighting rig, as well as space for up to 30 delegates socially distanced in line with Government guidelines. Remote presenters with broadcast quality feeds can be included in studio activity and content can be streamed to platforms such as Zoom, YouTube and Facebook.

The studio is located in a central, self-contained area, above the venue’s main event halls – making it an excellent addition to a larger, live conference or hybrid event at ExCeL.  Separate, but within close proximity are office spaces, green rooms, and production areas, as well as space to increase the studio footprint. 

Jeremy Rees, CEO, ExCeL London, said: “During this challenging time, we remain committed to providing our customers and guests with the best possible experience. This new state-of-the-art hybrid event studio supports us and them in our shared ambition of delivering world leading events.

“While nothing beats meeting face-to-face or being amid the buzz of an auditorium, this studio will enable organisers to deliver exceptional audience experiences whether the event is attended in person or remotely. 

“And once larger, face-to-face conferences, exhibitions and events can return, this studio will act as a great addition for organisers seeking to reach a much larger audience.

Peter Jones, Managing Director, Anna Valley, said: “We are delighted to be working with ExCeL London to offer a superb virtual events studio within the venue. With our heritage in broadcast and reputation for providing live event and entertainment technology, we’re ideally suited to helping event professionals reinvent their physical shows as digital experiences and we’re really looking forward to working with ExCeL’s clients in this respect.”

The QHotels Group today announced a £16million investment in a significant renovation of The Queens Hotel, Leeds, located in the very heart of Leeds city centre. In an important boost to the city’s hospitality industry, the new-look Queens Hotel will officially be unveiled summer 2021 with building work already underway.

Celebrating over 80 years in the city, the modernised hotel will not only pay homage to its rich and iconic history but most importantly, it will play to the ‘new way’ people are now using exciting city-centre hotel spaces. Although the hotel will be open for business from March, the full refurbishment will be unveiled in the summer and includes a much-anticipated renovation of all bedrooms, as well as adding an additional 16, bringing the room total to 232. However, upgrading the bedroom offering at The Queens Hotel, Leeds, is just one part of the journey.

With plans for an exciting ‘social hub’ at the heart of the hotel, the totally transformed ground floor will offer a multitude of communal areas, as well as creating a boutique and personal check-in area. The hotel will soon offer the perfect place to meet with friends, colleagues or to seriously upgrade your ‘working from home’ surroundings.

One of the centre-pieces of the refurbishment will undoubtedly be the completely transformed retail food and beverage offer. To be officially unveiled nearer the opening, guests can expect what is set to be the best cocktail and dining experience in Leeds, with a vibrant wine bar, outdoor terrace that spills out into the heart of the City, extensive coffee space and central restaurant offering the likes of afternoon tea and exciting a la carte options.

Working with Upperworth Studios and Iliard Design, every detail has been painstakingly chosen to re-transform the hotel into a destination with a difference, aligning design with guest’s comfort. The renovation also aims to retain and enhance as many of the building’s historical art deco features, creating unique spaces for new and dedicated regulars of The Queens Hotel, Leeds, to enjoy.

Full restoration of the hotel reception’s barrel-vaulted ceiling and original timber floors will provide a showstopping ground floor, whilst the iconic listed red passenger lifts will be lovingly renovated and brought into the 21st century with modernised functionality. As a nod to the hotel’s glamorous history, a stunning selection of new chandeliers and pendant hanging lights will feature in the public areas with the beautiful existing art deco style lighting throughout the hotel.

Richard Moore, Group Chief Executive of The QHotels Group, which boasts a 21-strong, nationwide portfolio of hotels, says: “It’s a real pleasure to be part of such an exciting project for the group and the city of Leeds. The Queens Hotel, Leeds, is a special place, with fond memories for many who have visited or stayed at the hotel. It therefore provides a wonderful contrast of positivity for everyone at such challenging times. We’re very fortunate to have supportive shareholders who, despite the current economic conditions, remain passionate and continue to share our vision for the hotel. We are excited about the project ahead of us and can’t wait to share the next chapter of our exciting journey”.


Twickenham Stadium has continued its close affinity with the esports industry with the return of the global esports tournament organisers FACEIT last month. The six-week residency at the stadium saw both the FACEIT crew and talent return to facilitate the CS:GO Flashpoint 2 tournament, featuring high-profile professional gamers playing virtually from around the world.

FACEIT has become one of the foremost competition organisers in the esports industry, the professionalised sector of the gaming industry, which has continued to grow in 2020 past $1 billion worldwide. The brand returned again to Twickenham for the duration of its six-week tournament, held from the end of November and into December, to ensure that the crew could be isolated from Covid-19 and host the tournament in a hygienic, safe and secure environment. 

As part of the precautions put in place, the stadium opened the onsite Marriott hotel, and created ‘airbridges’ between the venue and bedrooms. The competition also took full advantage of the venue’s global connectivity, including 8 new fibre connections fed directly to the bedrooms reaching speeds of 1GB.

“2020 was a challenging year for every industry, even in esports where we are used to being highly dynamic!” commented Andrew Lane, Director of Broadcast & Production, FACEIT. “Adapting production operations to keep our staff safe and compliant to local legislation during COVID-19 is a complex minefield with ever-changing goalposts. FACEIT has to be able to rely on capable and experienced partners who are willing to work with us to hit our high standards and resilient broadcast requirements. It was a pleasure working with the team at Twickenham who worked with us on every detail to ensure that our production was a success. We look forward to returning in the future!” 

“FACEIT are a brilliant customer to us at Twickenham. We’ve got to know them really well and we feel comfortable stretching our ambitions in terms of infrastructure and connectivity,” commented Johanna Byrane, Head of Business Development, Twickenham Stadium. “However, with Covid-19 still affecting our operations, we needed to add in layers of security and safety, to ensure everyone could succeed in delivering a successful tournament without concerns for health. This took a lot of trust on both sides of the partnership.” 

The onsite crew and talent recorded and edited the game play live from Twickenham whilst simultaneously streaming across every corner of the world. “The event runs like clockwork, not dissimilar to our own match days,” added Johanna. “It’s something we’re used to accommodating, our job is to give them the hospitality and the infrastructure they need to do their jobs to the best of their ability.”

Twickenham Stadium has been working collaboratively with the esports industry for over two years, hosting some of the biggest brands within the stadium, including UK based esports team, Excel, online streaming platform, Twitch, and international tournaments organisers such as FACEIT. 

The Cambridge Belfry is going back to its roots and relaunching as an individual hotel. The relaunch comes as it decouples from the DoubleTree by Hilton brand, however the hotel will stay part of the QHotels Group, a collection of 21 4-star hotels across the UK. The hotel will embrace and take inspiration from its unique location and the personality of the area, as well as the local community.

“Modern Cambridge has been built on centuries of refusing to accept cherished beliefs - of challenging convention. In our own modest way we hope to do the same. We want to get back to our roots – playing a bigger part in the community and focusing on our strengths of being a very individual hotel,” said General Manager David Rowley.

As part of the re-defining of the hotel it will offer some new and special experiences for locals and those able to travel to the Cambourne location. When government guidelines allow, guests can enjoy great offers that combine stays with a feel-good physical treatment, with a glass of complimentary prosecco to cool down and chill out.  The popular Spa Day Package for two including robes, lunch and use of the facilities will be available at a 10% discount until May, as well as all spa treatments being offered at 20% less. For those guests fancying a spot of Afternoon Tea, the hotel’s signature afternoon tea can be enjoyed at 30% less seven days a week until the end of May too. Leisure bed and breakfast stayovers will offer 40% discount until the end of January, with stays able to be enjoyed until 23 December 2021! Guests can book getaways with confidence, with the hotel offering flexible rebooking or cancellation options on all stays.

Improvements to the hotel’s Leisure Club will be made throughout the year, with special joining offers available for locals in the near future. The award-winning Spa will be refreshed and more pampering treatments, rituals and beauty sessions with Elemis will continue to be on offer 7 days a week. Yoga on the lawn and Aqua Aerobics in the 12 metre pool will feature too.

“We are looking forward to working more closely with the community and welcoming their ideas in this new individual hotel chapter,” said Rowley, who will be inviting locals in for a coffee and a chat to listen and plan for the future.

The same great team remain with the hotel to welcome local and out of town guests back once restrictions are lifted. Dora, Guest Experience Supervisor continues to create memorable experiences for guests celebrating a special occasion, whilst Head Chef Artur ensures that all guests are treated to delicious daily meals served to a high standard.

Part of the reform of the hotel will also be a closer relationship with local suppliers. “We want to become ever-more a part of our community,” said Rowley. “If the last year has taught us anything it is that partnership is valued, and relationships matter more than profit margins. We will be working more closely with local suppliers and choosing them first, whenever possible, for any hotel partnership. We want to help local business through this crisis” he said.   

“And our local community is going to be given another booster in this new ‘Back to Our Roots’ look.  We will make a meeting room available every month, for free, for local businesses, charities, groups and networks to come in and use us as their new hub. We also want to encourage local groups to come in to chat about how we can help everyone – we are open to all ideas. Hopefully this will help local groups get back on their feet, stimulate business and generally have a positive, uplifting experience,” he said.

The hotel is part of the Q Hotels Group which consists of 21 outstanding upscale properties ranging from country houses, city locations, resort properties with amazing leisure, spa and sporting facilities including golf and tennis, to “away from it all” manor houses with expansive grounds on the edge of renowned beauty spots.

Warwick Conferences has been commended for its ‘outstanding approach to sustainability’ after achieving the prestigious ECOSmart Gold Status by Greengage Solutions.

Receiving the gold award, Warwick Conferences demonstrated high standards of environmental sustainability. ECOSmart Gold Status is an industry standard accreditation, awarded to hotels and meeting venues that can demonstrate an eco-friendly approach in five key areas. Venues are judged on their energy and water conservation, waste management and recycling, rooms and facilities, food and beverage, and corporate and social responsibility pledges.

Over the last two years, Warwick Conferences has developed a number of initiatives to ensure its delegates can enjoy their stay sustainably. Visitors who use electric vehicles can take advantage of free charging points, while all windows are energy efficient to reduce the need for artificial lighting and heating.

75% of the dishes produced by Warwick Conferences are freshly prepared from unprocessed ingredients, while no fish is served from Marine Conservation Society’s ‘avoid’ list. The team also collaborates closely with suppliers to share its vision, supporting them to achieve their own sustainability objectives.

Commenting on achieving the gold award, Warwick Conferences’ Director Paul Bartlett, commented: “Sustainability has always been a primary objective for Warwick Conferences, and we have been striving to ensure our facilities meet the high standards we set ourselves. Thanks to the hard work of our facilities team, we are thrilled to have received gold status by Greengage Solutions.”

Warwick Conferences continues to follow the current Government guidelines and is open for virtual meetings and conferences. Throughout the pandemic, Warwick Conferences has worked to ensure its facilities are safe, adapting to guidelines to create a comfortable and engaging meeting environment.

For more information, please visit

The Business Visits & Events Partnership (BVEP) has today submitted a budget request to the Treasury ahead of the planned budget announcement on 3rd March 2021, in an effort to secure long term targeted support to aid the recovery of the industry.

While prior to the pandemic, business visits and events contributed £70 billion to the UK economy in terms of visitor spend, representing over 50% of all tourism spend, over the past year, the major activities of the industry have been severely impacted by COVID-19 due to an almost total lack of ability to operate since the start of the pandemic. It is projected that annual revenues will be down by approximately £55 billion and around 434,000 jobs will have been lost across the entire industry.

Simon Hughes, Chair, BVEP said: “2020 was an incredibly tough year with the entire industry coming to a standstill. Sadly, we have seen a large number of our talented colleagues lose their jobs and a number of businesses and venues close their doors for good. The stark reality is that 76% of all event businesses only have enough funds to keep afloat until the end of next month.”

The BVEP and its members are asking the Government to consider the following support schemes to protect the UK events industry:

  • Extension of existing schemes relating to business rates relief and furlough for 12 months
  • Support to the events supply chain and freelancers
  • Extension of VAT cut for 12 months
  • An Event Recovery fund to sustain the cash flow of event businesses
  • Capital allowances for improvements to venue premises to ameliorate social distancing costs
  • Tax incentives for technology investment for online meetings and broadcast installations
  • A Government backed insurance indemnity scheme to cover upfront investment costs in staging events
  • Tax allowance for upfront production and start-up costs for new events
  • Increase in the exemption for the annual staff parties

Hughes added: “We are submitting these budget requests to the Government so it can provide some much needed support, similar to what it has done to aid the recovery of other businesses. It is crucial that the Government acts quickly so the industry can work on its road to recovery and avoids any further business closures.”

The Rt Hon Theresa Villiers MP, Chair of the APPG for Events commented; “There is an urgent need to help the events sector survive the long shutdown caused by Covid. This part of our economy is hugely important in helping to generate trade, investment and exports for the UK. Many highly successful businesses are on the brink of collapse after a year with their doors effectively closed. I hope Ministers will find a way to tide them over so that when lockdown starts to be eased, they are ready to start putting on world class, conferences, events, exhibitions, festivals and trade fairs.”

Further updates from the BVEP can be found on its website here.

HBAA will be supporting EventWell and Buses4Homeless as its charitable social enterprises for 2021, as part of the association’s strategy, aligned to resilience and ethics, as two of its four pillars.

EventWell is dedicated to cultivating better mental health and wellbeing, supporting and serving professional and business members and the industry community with the knowledge and tools they need to stay well.

Helen Moon, CEO and founder of EventWell, commented: “The partnership with the HBAA aligns with our three core values: empathy, culture and selfcare. Our mission is to work collectively with the industry to encourage better understanding and empathy; to work with our business members and friends to inspire positive leadership; and to work with our professional members and friends to change attitudes to selfcare.

“The team at EventWell is delighted to be working in partnership with such a recognised and respected association and its members for the greater good of the industry as a whole and for individual support provided by the industry’s only social enterprise, specialising in mental health.”

This will be the third year that HBAA has supported Buses4Homeless, which refurbishes decommissioned buses into spaces for eating, sleeping, wellbeing and learning to re-integrate homeless people back into the community.

Dan Atkins, founder of Buses4Homeless, said: “We are absolutely thrilled that HBAA is supporting Buses4Homeless again in 2021. It’s been an incredibly challenging year for everyone in our industry, as well as for our B4H project.

“We’re happy to say that we’ve gone from strength to strength since we were able to set up our buses in North Acton in London and our inaugural programme of eight guests couldn’t have gone better. The majority of them are now in full time employment and in their own homes, which is a fantastic result in the midst of the pandemic. 

“We definitely wouldn’t have been able to change their lives if it wasn’t for the help of the amazing people who are part of HBAA.”

HBAA members have not only raised thousands of pounds for Buses4Homeless in 2019 and 2020 but given their time to help refit buses and to source valuable equipment for the buses.

Louisa Watson, director of marketing for Wyboston Lakes and who is responsible for charity and sustainability projects at HBAA, explained: “I am so delighted to be part of the Sustainability Action group for 2021 and working with two great, most worthwhile charities, Buses4homeless and EventWell. 

“We have some clear goals for both the charity partners and our sustainability projects and this year they are more important than ever. HBAA members are always so supportive and I know that this year will be no exception.”

Leigh Cowlishaw, consultant executive director, added: “There is no denying that our mental health will be impacted from this pandemic and the relentless challenges it has brought. Personally, and professionally, we are affected. With today being Blue Monday, which is often considered to be the most depressing day of the year, we felt it was the right day to launch, and further demonstrate our commitment to the cause through working with such key partners.

Whilst HBAA has had this important subject as a key board initiative for over two years, now is the time to broaden our support, increase our access to further expertise and shout even loader about mental health and where this could lead us to.

“With our chosen charities for 2021, we are all committed to do exactly that and raise further funds, get involved, make a difference and provide toolkits to help and guide. With the major reform of the Mental Health Act announced last week, it really is the time for us to focus and align.

HBAA is continuing to provide members with Mental Health First Aid training courses and will be extending other training to support wellbeing in the coming weeks. All details can be found here; with member discounts applicable.


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