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“The Chancellor must treat meetings, events and accommodation sector businesses as a special exception and immediately extend the 80 per cent furlough payment and business rates reduction until at least the end of July. Businesses in the sector need this to help them survive the four-week delay in reopening.

“While safety comes first, this delay comes just as CBILS repayments commence, business rates and rents are due, furlough payment contributions by employers are increasing and many staff are expected back from furlough.

“HBAA is continuing to shine a light on our industry by highlighting what is a vital and unique cashflow issue. Unlike bars, restaurants and many other hospitality businesses that will immediately have extra cash in their tills as soon as they are fully open once more, many agencies and venues will have very little income until September or beyond before clients pay their invoices - but before then they will have to pay rent, rates and salaries for staff organising meetings and events. This comes on top of many months of delayed income from postponements and cancellations.

“Very few, if any other sectors, face this financial issue. An extension to the 80 per cent furlough payment and continued business rates relief would, for many, make a crucial difference to their survival for another month and beyond.

“That’s why, in line with the revised reopening roadmap, the Chancellor should give a special exemption and specific financial support to the meetings, events and accommodation sector for its unique circumstances and issues.


Bookings on hold

“In addition, this postponement is delaying the confirmation of hundreds of meetings and event bookings. Research carried out by Venue Performance for HBAA indicates that the average revenue expected between 21 June and the end of September for a London meetings and events venue is £500,000.

“Speaking to HBAA members and contacts across the industry, we are being told that many event planners are waiting for the remaining restrictions to be lifted before they will sign contracts. This continued uncertainty is adding further pressure on their ability to plan their resources and finances.”

etc.venues has become the first hospitality sector company in the UK to join the SME Climate Hub, a new ground-breaking one-stop-shop climate action platform for small and medium-sized enterprises (SMEs) to curb carbon emissions, build business resilience and take climate leadership.

The SME Climate Hub is co-hosted by the International Chamber of Commerce (ICC), the Exponential Roadmap Initiative, the We Mean Business coalition and the United Nations Race to Zero campaign, and has received support from several supply chain leaders including BT Group, Ericsson, IKEA, Telia and Unilever, as well as funding support from Amazon and Verizon.

In joining the SME Climate Hub, etc.venues has become one of the first signatories to the UN-recognised “SME Climate Commitment”, which forms part of the SME Climate Hub. In making this commitment, the company has pledged to halve its carbon emissions by 2030, achieve net-zero emissions by 2050 and to regularly report on progress towards these aims.

Franck Rosello, Head of Design at etc.venues said, “This is a pledge to act. While our business has, for many years, followed best practice to reduce emissions, by joining this widely recognised campaign, we are committing to targets and to reporting our results. This will ensure that we continually progress towards them and regularly monitor how well we are moving forward.”

The SME Climate Hub was launched at the start of the UN General Assembly Week and New York Climate Week by the High Level Climate Action Champion for the United Kingdom, Nigel Topping and has received initial financial support from Amazon and Verizon, through their partnership with the We Mean Business coalition.


Global Serviced Apartment provider SilverDoor has appointed Gary Yen as Business Development Manager to its APAC headquarters in Singapore. 

The firm took larger space at Raffles Place earlier this year and is reporting enquiry levels in the region are healthy, and virtually restored to pre-pandemic levels.  

Yen’s appointment is a further indication that the firm sees growth in APAC as key to its continued expansion. Sophie Brinsley, Vice President of SilverDoor’s APAC office is optimistic: 

“The APAC region was the first to show signs of recovery after the pandemic hit, with business steadily increasing month on month since the end of the first global lockdown last year.”  

“The increase we’re seeing in serviced apartment bookings across the region is a good indicator of the recovering travel market; we’re also seeing an increased awareness of the benefits of serviced apartments within the travel sector in terms of space, cleanliness and security, with these factors now critical when choosing corporate accommodation. On the Global Mobility side, whilst the number of moves has dropped during the pandemic, workload has increased for mobility teams, so expert support and advice for assignees and travel teams is proving more important than ever.”  

A specialist in hospitality management and travel technology, and having previously held roles with FCM and Trip Affiliates Network, Gary Yen will work within the global Business Development team headed up by Pauline Houston, who said of his appointment: 

“Pent-up demand for travel, and the trend towards trips of longer durations, is driving an increase in demand for serviced apartments. We have seen a large increase in the number of TMCs and their corporate clients looking to incorporate serviced apartments into travel programmes. Gary has extensive experience of corporate travel in this region, and we’re delighted he’s on board to help raise our profile and capitalise on this renewed interest in the sector.” 

Conference Care has announced a further step in their goal to be the number one choice for organisations looking for a greener approach to venue finding and event management. Following a rigorous audit process Conference Care were awarded Greengage’s ECOsmart certification, recognising a comprehensive approach to environmental sustainability within their business and promoting a green approach to their clients.

Chris Peacock, Director and founder of Conference Care commenting on the certification said, “We’re thrilled to have been accredited with the ECOsmart award, which we’ve been working towards with Greengage for some time. I’m a great believer in taking responsibility for your own actions, and fortunately at Conference Care we have an amazing group of people making up our “Plan-it!” team and who are committed to making a difference“.

A recent poll by Greengage Travel & Event Solutions, amongst corporates and event industry professionals, revealed 81% expecting environmental sustainability to be an important or very important consideration in event planning during 2021.

Andrew Perolls, CEO of Greengage Travel & Event Solutions, believes that, “Event agencies and meeting venues need to be ahead of the curve as the green agenda ramps up.  The certification process helps businesses develop their green approach, plug any gaps and then demonstrate their sustainability credentials following an independent audit”.

Commenting on this latest ECOsmart certification, Perolls says, “I am delighted that Conference Care have achieved this award. Chris and the team have been passionate long-term advocates of a more eco-friendly approach to events and have operated as a carbon neutral company since 2010. ECOsmart certification formally recognises this and creates the type of objective benchmark that event organisers are looking for”.

Planners can now source sustainable venues at the touch of a button., the largest booking and data distribution service of venue information in the UK MICE industry, is the only platform in the UK to detail each venue’s range of sustainability credentials.  

Venues which have met the Green Tourism Standard, Quality in Tourism or ECOsmart accreditations are clearly labelled within’s database of over 400,000 meeting and event spaces in 170 countries. 

Ahead of World Environment Day this Saturday, the team at has worked to ensure the database has been updated to include all relevant green accreditations.  

Michael Begley, CEO of, explains: “Sustainability considerations continue to remain front and centre for business event professionals with many building it into their RFPs. There are many routes to delivering an environmentally-friendly event and it often begins with assessing the green credentials of suppliers. The Green Tourism, Quality in Tourism and ECOsmart standards are internationally recognised and provide reassurance for planners, demonstrating that the accredited venues have adopted a solid, sustainable approach. 

"Sustainability for meetings and events can be easy for some and challenging for others, depending on the nature of the event and the scope of the venue. It’s great to see a rapidly expanding support network of organisations, such as ISLA, who can help event planners and venues move their sustainability roadmap forward.” 

Both Greengage’s ECOsmart and Quality in Tourism's accreditations are industry-standard accreditation, awarded to hotels, meeting venues, suppliers to the industry and agencies that can demonstrate an eco-friendly service approach. Around 700 venues & hotels across the UK use the Green Tourism standard, acknowledged worldwide as an indicator of environmentally-friendly practice. was launched in 1993 and now has a database of over 400,000 meeting and event spaces in 170 countries. In 2008 launched the UK’s first end to end solution for meetings management - GRATIS - which is today used by over 50 specialist businesses and organisations throughout the UK.  In addition, the company also developed an open API allowing organisations to implement bespoke online client solutions.   


Gowaver is the newest and most valuable online platform designed for the event industry by experienced MICE professionals. Their mission is to become the go to platform for event buyers to find the best group and event deals worldwide. The idea is simple, Gowaver is the event industry’s only dedicated platform for marketing special offers, need dates or last-minute availability for hotels, venues, restaurants and bars. Increasing the visibility of such offers to 1000s of worldwide event buyers who can easily access, view and enquire directly.

The simplicity of the onboarding process is a key selling point, unlike most other digital platforms within the industry, Gowaver doesn’t ask for a library of information. You can be registered with an offer live in less than 10 minutes.

Co-Founder Matt Curran believes Gowaver is an essential tool to help rebuild the events industry by connecting suppliers and buyers through great event deals and group offers. Its completely free for buyers and extremely cost effect for suppliers. Curran goes onto say, ‘We already have some great brands onboard with deals ready to book including; Shangri-La, Sandals, Corinthia, Dorchester Collection, Belmond and Ruby Hotels amongst others and have many more suppliers in the pipeline ready to get their deals live.’

Launching a new tool for the events industry in the midst of a pandemic has been tough for Gowaver, however they have managed to build an impressive portfolio of both buyers and suppliers in a very short space of time.

Feedback from the MICE buyer market has also been very positive, Gavin Farley, MD at In 2 Events commented “Gowaver is a great initiative that will really help In2Events show our clients great value for money when securing their next event.”
Janet Broomfield from Corinthia Hotel group sums the concept up perfectly stating, "Gowaver is a great place for event planners to find special deals. Assisting in obtaining the best deals in preferred locations provides excellent exposure for our hotels and allows them to reach the ideal customers. What a fantastic concept, and one that has been sorely lacking in the industry."

Gowaver is a great tool to help buyers save money and find great value for their clients which is as important as ever as the industry begins to grow in confidence and rebuild. The platform is growing quickly, and a tool that is becoming a necessity for all suppliers and buyers within the events industry. Don’t delay, register today.

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Wyboston Lakes Resort has gained official recognition for its continuing extensive efforts to operate sustainably by achieving the EcoSmart Platinum Venue Award, after reaching the Gold level last year.

The award has been granted by Greengage Travel & Event Solutions which helps organisations in taking the right decisions to create and implement sustainable business travel and meetings.

Andrew Perolls, CEO Greengage Solutions, said: “We are delighted Wyboston Lakes Resort has attained our ECOsmart award at Platinum level. This reflects an outstanding approach, and an exceptional standard and commitment to environmental sustainability. The principle of learning from best practices and always wanting to do more when it comes to innovation in sustainability is something that Greengage Solutions and Wyboston Lakes Resort share.”  

Managing Director Steve Jones says; “We’re thrilled to receive the Platinum Award.We were keen to continue to improve and aiming to reach the Platinum level helped to drive us forward. It’s great to see that the team’s tireless efforts under very difficult circumstances have been rewarded.

“We won’t stop, we’ll continue to look at how we can keep improving in all that we do.” 

The Wyboston Lakes Resort Green Team have maintained their commitment to making the site more environmentally friendly with new initiatives.

By working with The Energy Check, the resort has implemented a series of energy-saving initiatives that have substantially reduced energy consumption. The resort is now using 100% renewable electricity, which has helped to reduce its carbon footprint by over 60%. Projects are also underway to also remove all fossil fuel from the site.

With the introduction of ten more Tesla supercharger points, there is now a total of 26 electric car charger points on the site as encouragement to guests and delegates.

Committed to waste management, the resort is 'Zero to Landfill' for the sixth consecutive year. New procedures have been introduced to cut back on both food and water waste, which also saves on costs. 

Single-use plastics have been a big focus and, by taking part in the Meetings Industry Association’s #20percentless scheme, on a like for like comparison with 2019 levels they were cut back by 42% by the end of 2020.

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