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10/2017

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Following a number of new account wins, Stockport-based hotel booking agency Prestige has strengthened its teams across reservations, meetings & groups, business development, BI and sales support teams with six new appointments

Dannii Carter is responsible for business development in the south of England and joins Prestige from the recruitment industry, where she was a Senior Contract Manager.  I have led teams and managed accounts, whilst developing new and existing relationships that all focused on generating new sales and delivering a high quality service. ‘The Prestige team have quickly made me feel part of a new work family” says Dannii.  “I am looking forward to adding new skills and building many new relationships to bring in some great new business.”

Dannii is joined at Prestige by Joe Chan and Caroline Wood as Data Analyst & Sales Support and Sales Support Specialist respectively.  Having worked on projects for leading banks & corporates including HSBC, Lloyds, Santander and United Utilities, Joe’s new role involves extracting, importing and interpreting travel spend data for Prestige clients.  “My motto is work hard, play harder” says Joe.

Caroline has over 10 years’ experience in corporate hospitality, including four years with a leading food and support services company where she was responsible for providing operational and financial support to 21 venues throughout the UK. “I am excited to join such a reputable company at a time of great growth” says Caroline. “I’ve joined a very welcoming, supportive team.”

Joining Dannii, Joe and Caroline are Stephanie Thomas, Kate O’Hara and Becky Hannon. Their arrivals strengthen the reservations, meetings & events and VIP & groups teams in Stockport.

Prestige MD Erica Livermore is delighted to welcome her new recruits. “2017 has been another hectic but successful year for us. We have brought in around £500,000 worth of new business. We are always investing in additional resource and expertise in order to maintain and, wherever possible, improve the levels of service, meaningful insight and commitment to all Prestige clients.”

Friday 20th October saw glh Hotels awarded for its outstanding events spaces, as Amba Hotel Charing Cross was presented with Bronze for “Best London Event Venue – Under 500 Attendees” at The London Venue Awards annual ceremony 2017.

The hotel was competing against a shortlist of eight hotels for the spot. Additional hotels from the glh portfolio were shortlisted at the event including The Royal Horseguards Hotel for “Best Historic Venue or Livery Hall” and “Best Unusual or Unique Venue”, as well as The Tower Hotel for “Best London Event Venue – 500 to 1,000 attendees”.

With a judging panel of event professionals across venues, agencies and media, Amba Hotel Charing Cross saw recognition of the remarkable offering available within the iconic Grade II listed building, in an unbeatable central London location above Charing Cross station with a dedicated events team that can tailor a range of flexible spaces to suit a vast array of needs.

“It is a great achievement to have been awarded Bronze for The Best London Event Venue – Under 500 Attendees category highlighting one of the many unbeatable services on offer not only at Amba Hotel Charing Cross, but across all glh Hotels,” says Neil Gallagher, CEO of glh Hotels.

“We’re proud to see a number of hotels from our 17-strong portfolio also shortlisted and receive industry recognition showcasing how we work tirelessly to deliver a hotel for every occasion, with excellent service as a given.”

In addition to the success at The London Venue Awards, glh Hotels has seen a number of successes in recent weeks, including:

  • September 2017: The Royal Horseguards voted one of “Top 10: London Hotels with River Views” by The Telegraph
  • October 2017: The Royal Horseguards within the top 20 of “Top Hotels in London: Readers' Choice Awards 2017” by Conde Nast Traveller
  • October 2017 - Conor McDowell of Amba Hotel Charing Cross awarded “Concierge of the year London member award” at The 12th annual MVP Golden Keys Concierge Awards

glh Hotels is the largest owner-operator hotel company in London with 17 Hotels in top London locations. It currently operates Amba Hotels, every hotels, Guoman Hotels, Thistle and Thistle Express.

Imago Venues’ dedicated conference and event centre, Holywell Park, has once again achieved the highest possible accolade in the BDRC Continental VenueVerdict.

“Our business is our people and we are incredibly proud of the efforts all our team have put in to ensure we once again achieved Gold,” comments Emma Boynton, head of sales and marketing at Imago Venues.  “It is vital that we consistently deliver great service to everyone attending events across our portfolio and to provide outstanding experiences.  This is exemplified by the small team at Holywell Park who go out of their way to meet the needs of our clients.”

The standard is given to properties recording a twelve-month Net Promoter Score of +70 or higher from Business Event Host responses in the previous twelve month period.

Boynton concludes: “Holywell Park is a key part of the Imago Venues portfolio.  It delivers over £1,000,000 of income – 16% of which goes towards our hotel venues, Burleigh Court and The Link Hotel.  We are currently in the process of investing more than £300,000 in the venue to ensure it remains not just fit for purpose but offers the right facilities for organisers and delegates for many years to come.”

Imago Venues brings together Loughborough University’s conference and events venues under one brand.  They provide high quality meeting spaces, venues and accommodation along with world leading sports and leisure facilities.

For more information visit www.welcometoimago.com or call 01509 633030.

30 Euston Square has added a Gold and Silver London Venue Awards to its cabinet – with opportunities yet to come in both the Event Technology Awards and Academic Venue Awards.

The industry leading venue, which is home to the Royal College of General Practitioners, won gold at Friday’s London Venue Awards for Best Venue Customer Service under 500 people.  The venue also took home silver for Best Event Venue under 500 people.

Yvette Chatwin, General Manager at 30 Euston Square comments: “I’m extremely proud that we won these two awards. Providing the very best customer service is at the heart of 30 Euston Square. Without our dedicated team we would not be the market leading venue we are today. I also want to thank our valued clients for their feedback, which aided the strength of our award entries. It is their feedback which allows us to continually invest and improve our offering. Finally, I just want to say a huge congratulations to all venues shortlisted. This is a great achievement with London competition being very high! Excitement is in the air at 30 Euston Square as we wait in anticipation for more awards to come.”

30 Euston Square is shortlisted in four categories at the Academic Venue Awards as well as being up for the Most innovative & Tech Friendly Venue award at the Event Technology Awards.

30 Euston Square, home of the Royal College of General Practitioners (RCGP), is a conference, meetings and events venue in the heart of London. Conveniently situated next to a major transport hub, 30 Euston Square is an ideal venue for both domestic and international delegates travelling to London for business.

For more information on holding an event please call 020 8453 4600 or email 30eustonsquare@searcys.co.uk

  • Club is working with Levy Restaurants UK to bring leading chefs to the premium offering at its New Stadium, with Chris Galvin the latest addition
  • Partnership with Galvin follows announcement in June that the Roux family will also bring their world-renowned fine dining experience to On Four – premium suites and lounges located on Level 4 of the stadium
  • The H Club, an exclusive Members’ Club located On Four, will offer a range of Michelin star calibre dining experiences, including a Chef’s Table and Player’s Table where you can dine with Club legends
  • Further internationally acclaimed chef partners to be announced in coming months ahead of the stadium’s opening next year

Tottenham Hotspur, along with its Official Catering Partner, Levy Restaurants UK, has today further enhanced the premium offering at its New Stadium by announcing a partnership with Michelin-starred chef Chris Galvin.

Lifelong Tottenham Hotspur fan Galvin is the latest name announced to be bringing his fine dining experience to the prestigious On Four lounges and suites at the venue, along with the Roux family, as the Club aims to redefine the premium experience within football.

Scheduled to open next year, On Four, located on level four of the 61,559-capacity stadium, will offer a line-up of world-renowned chefs in one location, providing a level of choice never achieved at a sporting venue.

In total, six signature chefs, who run a combined 18 restaurants in locations ranging from London to Dubai, will provide a refined and varied menu for guests on different matchdays throughout the season, bringing some of the world’s best food to North London.

Experiences that can be found On Four include the flagship restaurant and lounge The H Club. Situated on the halfway line and set to rival the most exclusive members’ clubs London has to offer, The H Club members and their guests can select from five dining experiences ranging from:

  • Exquisite fine dining and informal brasserie style experiences
  • The opportunity to dine at the Chef’s Table with their food prepared on view
  • The Players’ Table experience where guests can dine alongside legendary former Tottenham Hotspur players
  • Informal bar food for the occasions where members would prefer a light option or are short of time

A glass-fronted, temperature-controlled display Vault offers guests the opportunity to store their favourite wines, cognacs and liquors in The H Club throughout the season, while guests will also experience the exclusive presentation of the Man of the Match award after each game.

Chris Galvin joins Albert, Michel Roux Jr and Emily Roux in bringing his critically acclaimed cuisine to On Four at Tottenham Hotspur matches next season, with the remaining signature chefs set be announced soon. 

Chris, who in partnership with his brother Jeff, opened Demoiselle Dubai and Galvin Dubai earlier this year, adding to London-based Michelin star restaurants Galvin at Windows and La Chapelle, will design and prepare the entire On Four menu and oversee the service delivery at a range of Tottenham Hotspur matches next season.

Also available On Four will be Super Suites that can be fully customised by an interior designer to reflect an individual’s or brand’s values, and Loge suites that offer the intimacy of a private dining experience and the atmosphere of a restaurant and bar.

Andy O’Sullivan, Director of Hospitality, Tottenham Hotspur, said: “We are delighted to bring Chris Galvin on board as we further add to our outstanding line-up of chefs that will form part of the premium offering at our New Stadium.

“By welcoming first the Roux family and now Chris, we are developing an unrivalled premium experience for guests On Four.

“The New Stadium will be London’s best sports and entertainment venue in every aspect, from general admission to premium – it will be a stadium for everyone and deliver the best possible fan experience.”

Chris Galvin, said: “I’m extremely excited to be working with Tottenham Hotspur and bringing my food and service to guests On Four.

“This is my first partnership with a sporting venue and I can’t wait for the challenge. I am a lifelong fan and my family grew up close to Tottenham and know the area well so from a personal point of view it’s great to be part of a project that is transforming the local area as well as redefining the visitor experience in football.”

When complete, the Club’s new stadium will support more than 3,700 jobs, with £293 million pumped into the local economy each year – an enormous impact for an area in real need of new jobs and more economic activity.

Set to open in 2018, London’s largest capacity football club ground will feature a retractable grass field for Tottenham Hotspur home fixtures with an artificial surface underneath that will be multi-use and capable of hosting NFL matches, concerts and other high-profile events.

Full details of all On Four packages available can be found here http://new-stadium.tottenhamhotspur.com/on-four/

The Barbican won the Venue Team of the Year Award in the Forward Thinking Venues section at last night’s Hirespace Awards.  The event took place took place at Landing 42 in the heart of London.

In a setting with stunning views over the capital, the Barbican Business Events team were rewarded for their modern approach, quality of delivery and focus on customer service.

The Barbican’s Head of Business Events, Jackie Boughton commented: “It is wonderful to be amongst the winners at the first ever Hirespace Awards.  Ed Poland and his team put on a fantastic event and I am delighted to see our team rewarded for their dedication and hard work.”

Ed Poland, co-founder of Hirespace commented: “Last night was a tremendous success.  We welcomed more than 200 industry leaders to an evening of great food, great company and great results.  I am delighted that the Barbican was amongst the winners.  Their team is dedicated to the delivery of great events and this was a fitting reward for all their hard work.”

 

ONE of London’s leading conference and event venues has scooped another major award, after being named the most environmentally friendly venue in the UK.

The Crystal, at Royal Victoria Dock, was named Greenest Venue at the inaugural Hire Space Awards, held earlier this week (24 October).

The awards celebrate the best of the events industry by recognising and rewarding the UK’s most hard working, innovative and forward-thinking venues.

The Crystal’s official hospitality and catering provider, Sodexo Prestige Venues & Events, played a key role in helping the venue see off competition from across the country to land the accolade.

Judges were impressed by the Crystal’s expertise in green initiatives, including its use of environmentally friendly catering options, along with its use of technology to facilitate a sustainable business and its effective waste and recycling programme.

The Crystal, part of Siemens’ Sustainable Cities Initiative, is one of the world’s most sustainable buildings, and was the first to simultaneously hold the Platinum accreditation in Leadership in Energy and Environmental Design (LEED) and Outstanding accreditation in Environmental Assessment Method (BREEAM).

Offering the most technologically advanced event space in London, it boasts seven naturally-lit, fully equipped meeting rooms with panoramic views over the Royal Victoria Docks, along with a state-of-the-art auditorium and is home to the world’s largest exhibition on the future of cities.

“We are absolutely delighted to have won another top award, this time in recognition of our green initiatives which are at the heart of everything that the Crystal is about,” said Zsanett Sedro, commercial assistant.

“We are thrilled that our hard work and commitment has once again been recognised, and this is testament to the hard work from everyone to ensure that the Crystal continues to be a pioneer in sustainability, in everything from its building design to its catering facilities.”

Further information about the Crystal, call 0207 0556400 or visit the website www.thecrystal.org

Venue finding and event management agency Conference Care has created new sales and account development positions as a strategic response to company growth.

Following successful new business wins and expansion of existing contracted accounts, Krishan Pankhania joins the company as New Business Manager and Sally McNamara has been appointed to the role of Business Development Manager.

The sales team has been further strengthened by Sarah Huckerby’s appointment as Account Development Manager, following her success in development of key client relationships. Sofia Walker has also been appointed to the role of Sales Executive, in a move from the Operations Department.

Louise Lowe, Sales Director Conference Care, said: "The creation of these new positions will ensure we achieve sustainable growth while maintaining the excellent personal service we provide. Our client portfolio continues to go from strength to strength, so it is essential for us to maximise on this by recruiting the most talented and experienced staff. I am delighted too that investment and training of our team has allowed us to promote some roles from within the Conference Care team.”

Pankhania brings with him a wealth of Industry experience from both venue and agency perspectives and will be instrumental in identifying and driving new business opportunities. McNamara will grow new client relationships under the leadership of Head of Sales Lynne Mulgrew.

Conference Care moved to new larger premises earlier this year after outgrowing their three previous sites. Further growth is expected in all areas of the business, with further recruitment ongoing in the Operations Department.

BMA House, a central London venue, has picked up the bronze award for Best London Meeting Room for up to 50 attendees at the London Venue Awards 2017, for its newest meeting space, the Worcester Room. This award comes hot on the heels of the venue achieving a Gold Green Tourism Rating.

Sarah Franczak, Head of Events at BMA House said: “We put a lot of thought, time and planning into the Worcester Room. We listened to what our delegates wanted in order to shape the design process, and as a result we have focused on providing cutting-edge technology and high-quality meeting facilities, including HD video and tele-conferencing as well as a large video wall and of course high-speed Wi-Fi.

“There are numerous impressive meeting spaces across London, so we are particularly thrilled to have picked up an award in this competitive category.”

The London Venue Awards judging panel said: “The Worcester Room has added another flexible space to BMA House. There is clearly a huge focus on customer service following its opening. A strong entry.”

Claire Wormsley, Director of GCN Events, comments: “The London Venue Awards are highly anticipated and both fought and sought after; they have become a differentiator and a definer of quality and best practice.”

Acknowledging the very best in London’s event and live marketing venues, supplier and affiliate organisations, the London Venue Awards are a benchmark of quality and best practice. 

BMA House is a Grade II listed venue in Bloomsbury offering 29 spaces for up to 320 guests, from top of the range video conferencing board rooms to the Great Hall which takes 160 cabaret, 294 theatre or 200 for dinner. This also includes two magnificent outdoor areas - the Courtyard and the Garden, all within easy walking distance of both Euston and Kings Cross stations. The venue has recently been awarded gold in the Green Tourism award.

For more information visit www.bmahouse.org.uk

Newbury Racecourse has revealed that its newest on-site venue, The Owners Club, is set to open at the end of October.

The self-contained venue will be able to accommodate up to 240 guests in a light and airy space with bifold doors that open out onto the newly landscaped lawns.

With space designed with conferences, drinks receptions, weddings and private events in mind, The Owners Club complements Newbury Racecourse’s existing spaces, which have recently welcomed clients from the construction, media and healthcare sectors.

Tracy Skinner, Head of Sales at Newbury Racecourse, said: “We are excited to open the doors of The Owners Club to event bookers. We anticipate that our latest venue will be very popular, having already received bookings for 2017/2018. Newbury Racecourse’s Conference and Events team cannot wait to get stuck into a wide range of events in this new space, from weddings to business meetings”.

To commemorate the opening of the venue, Newbury Racecourse is carrying out an offer on event bookings. Book your 2017/18 conference at The Owners Club before the end of November 2017 and delegates will receive a free breakfast roll on arrival.

To find out more about Newbury Racecourse and its event spaces visit: www.newburyracecourse.co.uk

 

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